Labor Relations Manager jobs in Albany, NY

This title is part of the New York Hiring for Emergency Limited Placement Statewide program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, if they meet the below NY HELPS minimum qualifications.

NY HELPS Non-Competitive Minimum Qualifications:

A bachelor's or higher degree.

It is expected that employees hired under NY HELPS will have their non-competitive employment status converted to competitive status in the future, without having to compete in an examination. Employees will then be afforded all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. If you are interested in the NY-HELPS program, or this position, you may reply to this vacancy posting, or you may visit the New York State Department of Civil Service website at https://www.cs.ny.gov/help/ (copy and paste in browser) to register today, in three easy steps.

Competitive Minimum Qualifications:

Candidates reachable on the Civil Service Eligible list(s) will be canvassed. However, you may also apply if you are eligible for appointment by one of the following qualifications:

REASSIGNMENT QUALIFICATIONS: Current Department of Labor employee with permanent, contingent-permanent or 55b/c service as a Human Resources Specialist 1 Labor Relations/Trainee 1/2.
An employee with less than one year of permanent competitive service is eligible for reassignment to a different geographic location if reachable for appointment in the new location.

70.1 TRANSFER QUALIFICATIONS: Current New York State employee with one year or more permanent, contingent-permanent or 55b/c service in a position allocated to a Grade 11 or higher may be eligible for transfer under section 70.1 of the Civil Service Law.

52.6 TRANSFER QUALIFICATIONS: Current New York State employee with one year or more permanent, contingent-permanent or 55b/c service in a position allocated to a Grade 11 or higher and deemed Administrative by the Department of Civil Service may be eligible for transfer under section 52.6 of the Civil Service Law.

NOTE: A comprehensive list of titles approved for transfer to Human Resources Specialist 1 Labor Relations is available through Civil Service GOT-IT available at https://careermobilityoffice.cs.ny.gov/cmo/gotit/.

70.4 TRANSFER QUALIFICATIONS: Current New York State employee with one year or more of permanent, contingent-permanent or 55b/c service in a position allocated to a Grade 11 or higher and who has passed the PCO or PATT exam and has a bachelor’s degree* may be eligible for appointment.

55 B/C QUALIFICATIONS: This position may be designated 55b/c and is subject to verification of applicant eligibility. Please provide a copy of your 55b/55c letter when applying. 55 b/c candidates must meet the open-competitive minimum qualifications: You must have a bachelor's or higher degree*.

• Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. If your degree was awarded by an educational institution outside the United States or its territories, you must provide independent verification of equivalency. This information can be found at http://www.cs.ny.gov/jobseeker/degrees.cfm. Candidates are responsible for the evaluation fee.

PREFERRED QUALIFICATIONS:

• Customer service experience
• Strong organizational skills
• Conflict resolution/de-escalation training and/or experience
• Detail-oriented and accurate
• Strong written and oral communication skills
• Proficiency in Microsoft Excel
• Ability to independently prioritize workload
• Ability to work under time constraints and manage shifting priorities
• Experience with Human Capital Management (HCM) and/or Human Resource Information System (HRIS)
• Ability to initiate and maintain relationships across a diverse set of stakeholders

Standard Duties: The Human Resources Specialist 1 Labor Relations will assume a balanced workload of labor relations assignments. Responsibilities include, but are not limited to:

• Participates in the administration of the agency disciplinary, grievance, and performance evaluation programs in accordance with the provisions of the various negotiating unit contracts and/or applicable laws, rules or regulations.
• Interprets the terms of negotiated agreements, agency policies, attendance rules, and Civil Service Law and makes recommendations to managers and supervisors in relation to the above.
• Conducts or supervises the conduct of pertinent background and factual data gathering in relation to employee grievances and disciplinary cases, drafts disciplinary charges, conducts agency level hearings, monitors the timely processing of grievances, and writes agency level decisions.
• Interacts with managers and employees/employee organizations in both informal problem resolution forums and formal labor management meetings; mediates disputes and attempts to resolve problems at the lowest possible level.
• Answers questions from and provides advice to managers, supervisors, union representatives, and employees about employee evaluation and performance issues.
• Assists with the development, review, and evaluation of labor relations policies and procedures.
• Collects and analyzes information and provides guidance to managers as needed regarding referral services and special projects.
• Participates in the development of training materials and curricula regarding employee relations, collective bargaining, contract administration, and employee discipline; may personally conduct training for agency managers/supervisors.
• May represent the agency in both statewide and agency level negotiations; and assist in participation and/or facilitation of labor management and health and safety committees.
• Prepares or supervises the preparation of various reports and related correspondence.
• May supervise clerical or administrative support staff

The Office of Employee Relations works in a team setting creating a collaborative environment which supports staff growth and development. Employees are expected to exhibit professionalism through a consistent commitment to the development and maintenance of excellent work relationships with others, including DOL employees and staff from various control agencies.