Labor Relations Manager implements and maintains a company's labor relations programs, policies, and procedures. Ensures satisfactory labor-management relations and helps interpret collective bargaining agreements. Being a Labor Relations Manager leads grievance procedures including arbitrations and assists all levels of management on labor matters. Requires a bachelor's degree in a related area. Additionally, Labor Relations Manager typically reports to a head of a unit/department. The Labor Relations Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Labor Relations Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Based in Northeast Ohio, AWP Safety, is a rapidly growing national safety services provider committed to protecting our customers’ people, business, and time. AWP is America’s Traffic Control Leader, representing nearly every major public utility: electric, gas and telecommunications.
AWP Safety has been the leading provider and innovator of traffic control solutions since our inception in 1993. Our main goal is to improve processes by continually establishing best practices for productivity and cost effectiveness. Driving added value to our customers through the talented execution of our employees and the pursuit to provide extraordinary service for our customers is what has built our company and its national reputation for integrity.
AWP SAFETY CORE VALUES
Ownership, Trust, Teamwork
The Customer Relations Manager will work to align the Statewide (AWP Safety Company) billing and collections team to ensure company standards are achieved by managing and assigning workload(s) and overseeing customer onboarding, invoicing, and assisting with account resolution to ensure timely payments. The Customer Relations Manager is responsible for collaboration across all levels to achieve enterprise and organizational goals.
RESPONSIBILITIES
The hiring range for this position is $80-90K per year 10% AIP Bonus. The base pay offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
All your information will be kept confidential according to EEO guidelines.
Traffic Solutions Corp., d.b.a. Statewide Safety Systems, a company of AWP, complies with all laws prohibiting discrimination against employees and applicants based on race, color, religion, sex, age, national origin, citizenship status, disability, genetic information, veteran status, or other protected classifications under applicable law. Traffic Solutions Corp., d.b.a. Statewide Safety Systems complies with all federal government contracting laws and is committed to providing equal employment opportunities for qualified employees and applicants, such as women, minorities, persons with disabilities, and certain groups of veterans. Equal opportunity extends to all aspects of the employment relationship, including hiring, promotions, training, working conditions, compensation, and benefits. Traffic Solutions Corp., d.b.a. Statewide Safety Systems policies and practices reflect our commitment to nondiscrimination in all areas of employment, including contracting opportunities for vendors and suppliers.
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