Laboratory Coordinator - Higher Ed. jobs in Pine Bluff, AR

This is a permanent position

Job Description:

You will be the face of our Diagnostic Company stationed within one of our client medical offices. You will run this outreach location as a liaison for our company. The work you do will be for our company only but the majority of these duties will be performed within a client medical office as a service to the client. If you are a motivated self-starter who is looking for more responsibility in your medical office career, please read on.

Responsibilities:

• Greet customers/patients appropriately. Treat all customers/patients in a courteous manner.
• Ensures Diagnostic Tests are preformed accurately and on time.

➢ Runs Diagnostic Tests according to established procedures.

➢ Responsible for completing ALL PAPERWORK accurately.

➢ Call clients to confirm handwritten orders, verify test(s) ordered, obtain accurate billing information, i.e. diagnosis codes, etc.

➢ Maintains required records and documentation.

➢ Reads, understands and complies with company policies, protocols and procedures: (i.e. Compliance, Procedures, Safety, Quality, etc.).

➢ Maintains all appropriate QA logs.

➢ Assist with compilation of monthly statistics and data. Submits data on time monthly.

➢ Perform basic clerical duties, i.e. filing, faxing, preparing mail. Will be required to perform electronic data entry.

• Team Player.

➢ Assists company with overall workflow as needed.

➢ Follows grooming and dress codes and office policies, appearing neat and clean at all times.

➢ Reports on time to work, following attendance guidelines.

➢ Answers the telephone in a friendly and helpful manner.

➢ Communicates appropriately with clients, patients, coworkers and the general public.

➢ Communicates all unresolved problems immediately to the appropriate Manager/Supervisor for resolution. Remains cool under pressure.

• Other responsibilities.

➢ Keeps work area neat and clean.

➢ Help with inventories and other tasks as assigned.

➢ Stock supplies as needed.

➢ Performs other department-related clerical duties when assigned.

➢ Answers phone and dispatch calls when assigned.

➢ Participates on teams and special projects when asked.

➢ Ensures facilities are neat, clean and in good repair, takes appropriate action to advise Supervisor of required repairs and maintenance.

➢ Assist with periodic inventory counts, report shortages and problems to group leader or supervisor as they occur.

➢ Communicate professionally with clients and patients to resolve or refer, and document problems, prepare problem documentation and report critical issues as they occur.

➢ All other duties as assigned, within scope of the position.

Education: Prefer Associates Degree or Higher. High school diploma or equivalent required. Medical training helpful - medical assistant, paramedic. Medical terminology helpful.

Work Experience: MA, Med Tech, Medical Office Tech or referral from a qualified training program. Keyboard/data entry experience. Customer service experience. Medical office experience is a must.

Personal Qualities:

• Must be flexible and available based on staffing requirements; weekends, holidays and overtime. May be required to work occasional on-call duties weekends, evenings and early AM.
• Must have reliable transportation, valid driver license and clean driving record
• Demonstrates good organization, communication, and interpersonal skills; is able to manage concerns of patients and employees in a professional manner.
• Capable of handling multiple priorities in a high volume setting.
• Excellent keyboard/data entry skills preferred.
• Demonstrated familiarity and compliance with all protocols, practices and procedures of a medical company/medical office.
• Must be able to make decisions based on established procedures and exercise good judgment. Seek supervisor guidance when appropriate.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out detailed instructions. Ability to deal with problems involving concrete variables.
• Ability to read and comprehend clinical and technical information related to performance of job duties.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees.

Equal Opportunity Employer: Women / Minorities / Veterans / Disabled.

Job Type: Part-time

Job Type: Full-time

Pay: $12.00 - $16.00 per hour

Expected hours: 25 – 30 per week

Medical specialties:

• Primary Care

Schedule:

• Day shift
• Monday to Friday

Work setting:

• Clinic
• In-person

Education:

• High school or equivalent (Required)

Experience:

• Medical Assistant: 1 year (Required)

License/Certification:

• Certified Medical Assistant (Preferred)
• CPR Certification (Preferred)

Ability to Relocate:

• Pine Bluff, AR: Relocate before starting work (Required)

Work Location: In person