Are you ready to take the next step in your leadership career? Do you thrive in a fun and fast-paced environment where we pride ourselves on unparalleled customer service? If you have a passion for leadership, customer service, and team development, we want YOU to join our dynamic team as an Assistant Store Manager.
Who We Are:
At Higher Leaf, we pride ourselves on delivering exceptional service and creating memorable experiences for our customers. As a leader in the Cannabis Retail industry, we are committed to fostering a positive work environment where every team member feels valued and empowered to succeed.
Your Role:
As our Assistant Store Manager & Shift Lead, you'll play a pivotal role in the day-to-day operations of our store. While you'll have some management responsibilities, your primary focus will be leading by example as a hands-on Shift Lead. You'll be the go-to person during your shifts, ensuring smooth operations, providing guidance to the team, and delivering top-notch unparalleled customer service.
Duties and Responsibilities:
- Lead by example and provide exceptional customer service at all times.
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Oversee daily operations during assigned shifts, including opening and closing procedures.
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Assist the Store Manager in training, coaching, and developing team members.
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Ensure compliance with company policies, procedures, and standards.
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Motivate team to sell products with enthusiasm.
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Communicate current and ongoing sales and deals with team.
- Handle customer inquiries, concerns, and complaints in a professional and timely manner.
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Maintain a clean, organized, and inviting store environment.
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Contribute to team meetings and participate in decision-making processes.
What We Looking For:
- Previous retail experience, with at least 1-2 years in a leadership role preferred.
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Must be 21
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Excellent communication and interpersonal skills.
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Strong organizational and multitasking abilities.
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Proven ability to motivate and inspire a team.
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Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
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Knowledge of I502 industry rules and regulations.
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Familiarity or working knowledge of the products we carry.
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Must pass a background check.
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Must have reliable transportation.
Benefits and Compensation:
- Competitive salary and benefits package Together with income from tips and the company's tip guarantee, our Budtenders earn between $25.50 and $35.50 /hour (excludes time off for unplanned absences).
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Benefits include Medical, Dental, Vision and Life Insurance, and an Employee Assistance Program.
- Opportunities for career growth and advancement.
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A supportive and collaborative work environment.
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45% discount on cannabis products and other perks.
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Ongoing training and development opportunities.
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As Needed PTO (Non Accrued).