Lawn Service Manager jobs in Kansas City, KS

About us

MW Lawn and Landscape, Inc. is a locally owned full-service lawn and lanscape provider in Olathe, KS. We have been moving our customers outdoors for nearly 25 years by providing the highest level of quality work and customer service in the city. Our team lives our core values of dependable, respectful, integrity, versatility, and efficiency every single day.

Overview:

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction. This is an exciting opportunity to work in a fast-paced environment and make a positive impact on our customers' experience.

Responsibilities:

- Answer incoming customer inquiries via phone, email, or chat in a professional and timely manner

- Provide accurate information about our products and services to customers

- Assist customers with scheduling as needed

- Conduct outbound calls to follow up with customers and provide additional support or information

- Maintain customer records by updating account information

- Collaborate with other departments to resolve complex customer issues

- Perform data entry tasks accurately and efficiently

Experience:

- Previous experience in customer service or a related field is preferred

- Excellent communication skills, both verbal and written

- Ability to effectively communicate with customers and provide exceptional service

- Strong phone etiquette and active listening skills

- Basic knowledge of sales techniques is desirable

- Strong problem-solving skills and ability to think quickly on your feet

At our company, we value our employees and offer a competitive salary along with benefits such as medical insurance, paid time off, and opportunities for career growth. If you are passionate about providing excellent customer service and thrive in a dynamic environment, we would love to hear from you.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, qualifications, or requirements. The company reserves the right to modify the duties or specifications of the job at any time based on business needs.

Job Type: Full-time

Pay: $17.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Olathe, KS 66062: Relocate before starting work (Required)

Work Location: In person