Leasing Administration Manager jobs in Greensboro, NC

Overview

Campus Life & Style’s mission is to provide an unparalleled resident experience and workplace environment. We strive to create value through building a world-class team of passionate individuals, a commitment to a positive company culture, and delivering groundbreaking style and design. Each new day is an opportunity for growth as we invest in our team and our goals to remain a best-in-class organization.

The success of the company is dependent upon the satisfaction of our residents. Our devoted staff maintains direct involvement in managing each of our properties and tending to their needs.

Company Benefits and Perks

• Generous paid time off
• 401(k) matching
• Health, Dental and Vision
• Employee assistance program
• Flexible spending account
• Health savings account
• Life insurance
• Parental leave
• Professional development assistance
• Relocation assistance
• Unparalleled company culture
• Opportunities for growth and advancement
• Fun and flexible work environment

Responsibilities

The Job At-A- Glance:

We are looking to add a Leasing Manager to join our team, who will be a key member of our Campus Life & Style Family. As the Leasing Manager you will provide first-class customer service to prospects and residents. Ensure that all resident requests are handled promptly and professionally. Create professional and friendly office environment.

Staff Development and Leadership:

• Assist Managers to build a team of highly motivated, skilled and productive individuals who work well with others. Consistently maintain professional quality of management, communication, and reporting.
• Provide first-class customer service to prospects and residents. Ensure that all resident requests are handled promptly and professionally. Create professional and friendly office environment. 
• Work with Manager to establish, implement, and monitor leasing goals and renewal programs to meet required occupancy.

Property Administration:

• Ensure property management software is accurate, up to date at all times.
• Preform lease processing and administration, and other administrative duties as needed
• Focus on improvement and upkeep of the properties’ curb appeal and cleanliness. Contribute wherever possible.

Financial Performances:

• Assist Managers to maintain occupancy at or above 99% and collections at or above 98% of potential income.
• Achieve the highest possible net operating income (NOI) through the implementation of effective cost control; revenue improvement efforts; and effective budget management.

Customer Experience & Sales:

• Assist Managers to maintain a positive reputation, and relationship with school and community.
• Promote harmonious relations among residents, parents, staff, and surrounding community, while enforcing company policies and standards.
• Outreach - spend necessary time on campus and at local businesses to promote cross adverting and positive relationships
• Assist Managers to implement and maintain a thorough annual marketing plan. Work closely with Managers to ensure all potential marketing avenues are being fully utilized. Share new ideas.
• Effectively maintain product knowledge of property and competitive properties through consistent market research.
• Ensure website, listing sites, social media and marketing materials are up to date and portray the property in a positive, professional, and appealing light at all times. Monitor these sites on a regular basis to promptly communicate any red flags or areas to improve to Manager.
• Assist Managers to plan, advertise, and manage resident functions and events.
• Coordinate advertising events on campus; create partnerships with school and student programs.
• Actively network with student housing professionals in you market. Shop your competitors and develop relationships with other professionals in the field.

The activities listed above may not be all inclusive.

Qualifications

Relevant Systems and Platforms

• A Bachelor degree; or 2-5 years’ experience in the student/multi-family housing industry; or equivalent combination of education and experience.
• Proficiency in Microsoft Outlook, Word, and Excel and Property Management software (Entrata).
• Working knowledge of market rate and LIHTC programs and Fair Housing Laws and EEO Laws.

Here's the stuff we are looking for in the individual who wants to join our team:

You thrive on sharing your knowledge and creating a better future for Campus Life and Style. You are the number one Ambassador of the CL&S Culture and Vision within your Community. Personal drive to be the best you can be and want to grow within the company.

• An entrepreneurial mindset-you're creative and will challenge the status quo to meet the needs of our residents and our company.
• Strong skills in hiring and staff development, budgeting and marketing planning, scheduling & managing operations.

 We conduct criminal background and drug screening.

Campus Life & Style is very proud to be recognized as a certified Great Places to Work company.

Campus Life & Style LLC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Pay Range