Leasing Consultant jobs in Lancaster, PA

Responsible for the marketing and leasing activities of a specific property(ies) including the tenant renewal process and transfers. Perform administrative duties required to effectively run the on-site leasing office. 

Duties and Responsibilities: 

• Maintain regular daily office hours including weekends and holidays as required; 
• Answer Leasing Office phones as instructed by Community Manager; 
• Show and lease apartments in an effective, professional, friendly manner as directed by RP Management’s policies and procedures; 
• Know and understand RP Management’s Lease agreement, related documents, and the affecting Landlord-Tenant code and other laws and ordinances affecting the marketing and leasing of the property; 
• Maintain constant awareness and compliance to the Fair Housing Laws; 
• Develop and maintain a leasing consultants reference book for the property’s unique features, amenities, size, available apartments, rental rates, and leading promotions in effect; 
• Handle, track, and follow-up on all referrals, walk-ins, and phone inquiries; 
• Develop and maintain a show route, including coordinating an apartment show list with the Community Manager; 
• Process applications according to RP Management’s policies and procedures for the Community Manager’s approval; 
• Develop, maintain, and implement a leasing checklist and package to include all required forms, deposits, schedules, and information needed to effectively lease apartments; 
• Develop and maintain a complete resident lease file for each rental to include all items referenced on the Resident File Checklist and as directed by the Community Manager; 
• Collect deposits and rents; 
• Handle tenant complaints; 
• Process and maintain work orders, coordinate effective, timely completion with maintenance staff, and provide necessary notifications to Community Manager and tenants; 
• Inspect apartments for move-out condition and turnover status; 
• Visit comparable sites and assist Community Manager in the preparation of the quarterly Competitive Market Analysis; 
• Assist Community Manager in the development and placement of advertising; 
• Assist in the development and coordination of leasing events and tenant promotional activities; 
• Code and process invoices for Community Manager; 
• Preform computer data entry as required by Community Manager; 
• Assist in the preparation and dissemination for required reports and monthly newsletters, tenant correspondence, etc.; 
• Order office supplies and welcome gift items as directed by the Community Manager. 

Requirements:

All employees are required to be legally authorized to work in the United States. 

Compensation:

$16 / Hour - $19 / Hour Incentives with benefits including PTO, medical & dental coverage and 401(k) with employer-matching contribution. Friendly, comfortable working environment.  

Shift:

8:30AM - 5:00PM, Closed all major holidays

Keywords: 

sales marketing customer service leasing property management