Leasing Consultant, Sr. jobs in Altoona, PA

**Must complete Customer Service Assessment"** to be considered

Looking for a fun, energetic, team player, hard working candidate that wants to join and grow within our company.

Leasing

• Greet prospects and qualify by covering all criteria.
• Effectively communicating with current & prospective residents, parents regarding rental procedures and lease agreements.
• Follow-up with prospects
• Set up showings of apartments with both prospective & current residents.
• Secure new resident’s signature(s) on appropriate paperwork prior to move-in.
• Assist with lease renewals.
• Timely response to all inquiries regarding our rental community.
• Leasing of all parking spaces, ensuring accurate records in AppFolio.

Administrative

• Accept rental payments.
• Type lease and complete appropriate paperwork and input information into AppFolio accurately and on a timely basis.
• Maintain current & future resident files.
• Distribute community issued notices.
• Assist management with other various tasks as required.
• Consistently implement policies of the community.
• Implementing work orders that are submitted to the office.
• Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments.
• Maintain open communication with all staff.
• Contribute to cleanliness and curb appeal of the community on continuing basis.
• Assist in planning marketing functions. Attend functions such as the off-campus housing fair.

Marketing

• Participate in outreach marketing activities on a regular basis to obtain prospective residents, which include but are not limited to distribution of flyers on campus & downtown.
• Conduct market surveys and shop competitive communities.

Essential Job Functions:

• Demonstrate an ability to support and contribute to community team.
• Demonstrate strong oral and written communication skills.
• Operate telephone, personal computer/keyboard, Microsoft Office including Word and MS Outlook, community software, etc.
• Must possess a positive attitude and the ability to smile under all circumstances.
• Ability to be flexible, every day is different.
• Neat, clean, professional at all times throughout the workday and/or whenever present at the community.
• Comply with expectations as demonstrated in the employee handbook.
• Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem.

Job Type: Full-time

Pay: From $16.50 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Schedule:

• Monday to Friday
• No on call
• Weekends & holidays off
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• AppFolio: 1 year (Preferred)
• Sales: 1 year (Preferred)
• Leasing (Housing): 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Ability to Commute:

• State College, PA 16801 (Required)

Work Location: In person