Leasing Consultant, Sr. facilitates the rental of apartment units to ensure maximum occupancy at all times and high renewal rates. Coordinates move-ins and move-outs, lease negotiations and renewals, and apartment showings. Being a Leasing Consultant, Sr. ensures paperwork of current and prospective tenants is completed accurately. May require an associate degree. Additionally, Leasing Consultant, Sr. typically reports to a manager. The Leasing Consultant, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Leasing Consultant, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Responsibilities:
- Manage customer relationships and provide excellent customer service
- Conduct property tours and showcase available units to potential tenants
- Assist with lease agreements and ensure all necessary paperwork is completed accurately
- Coordinate move-in and move-out processes, including inspections and key exchanges
- Handle tenant inquiries, complaints, and maintenance requests in a timely manner
- Utilize a computerized maintenance management system (CMMS) to track and schedule maintenance tasks
- Collaborate with the property management team to ensure efficient operations
- Conduct market research to stay updated on rental rates and market trends
- Assist with marketing efforts, including creating online listings and promoting vacancies
- Upsell additional services or amenities to current and prospective tenants
Requirements:
- Previous experience in leasing or property management is preferred but not required
- Strong administrative skills with attention to detail
- Excellent communication and interpersonal skills
- Ability to negotiate effectively and resolve conflicts professionally
- Proficient in using computer software for word processing, spreadsheets, and email communication
- Knowledge of facilities management and property maintenance procedures is a plus
Job Type: Full-time
Pay: $17.00 - $22.00 per hour
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Ability to Relocate:
Work Location: In person
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