Letterpress Setter and Set-Up Operator jobs in Roanoke, VA

Location

The Homestead

Our employees are what make The Omni Homestead what it is. Since 1766, they’ve helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.

The Omni Homestead’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Homestead may be your perfect match.

Job Description

To ensure the function room is set according to guest expectation and Omni Standards. To set up, tear down, and clean all space associated with banquets and conventions. Also, to clean and maintain all rooms, corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.

Responsibilities

• Set, maintain and refresh hotel banquet meeting rooms according to sales contract and company standards in a timely manner.
• To ensure cleanliness and organizations done in a timely manner and to assist supervisor during large functions.
• Work with a sense of urgency and efficiency while maintaining cleanliness, organization, professionalism and poise.
• Work harmoniously within a team of professionals in the banquet department and other departments throughout the hotel.
• Responsible for efficient and safe breakdown of meeting rooms after event completion.
• Must refresh rooms on time, have water in rooms, clean rooms and set for appropriate functions conforming to the pace and agenda of events in house.
• Work with a strong attention to detail paying close attention to cleanliness and maintenance of equipment.
• Report and communicate with management the necessity to perform repairs of equipment and event space in an effort to manage assets throughout the hotel. Keeping our assets in proper working condition is essential and housepersons must lead the process.
• Plan ahead and strategically manage the movements of hotel equipment to expedite the set-up of future events
• Deep clean event space taking great care of the building and assets within. Report the need for maintenance and repairs keeping rooms in clean working order.
• Maintain the ability to show vacant meeting space for future events to potential clients
• Manage the cleanliness, condition and organization of equipment such as tables, chairs,, staging, dance floors and varieties of linen.

OTHER RESPONSIBILITIES

• • Assist Banquet Leadership prioritizing work and responsibilities. Provide assistance when needed.
  • Read and understand BEO’s in areas pertaining to meeting room sets and equipment needs.
  • Identify and execute room set instructions as indicated on room diagrams for specific meeting room sets.
  • Anticipate challenges and alert management when space or equipment is inconsistent with BEO information or room diagram instructions
  • Comprehend of the objective of the meeting room set and make calculating and resourceful alterations to instructions indicated on the room diagram or BEO.
  • Able to work independently with great attention to detail.
  • Manage a deep cleaning schedule of all hotel meeting rooms maintaining cleanliness and upkeep in all areas.
  • Manage an inventory of cleaning supplies.
  • Ability to drive utility vehicles to move equipment from hotel to off premise venues.
  • Manage the accurate and timely delivery of boxes and materials to clients for conferences and events, as well as the return of items being shipped back by the client at the conclusion of events.
  • Reporting of equipment and rooms in need of repair and processing work orders expediting the repair of such items.
  • Perform any other additional duties as assigned by leadership.
  • Scheduled days and times may vary based on need.

Qualifications

Competencies

Energy and Drive

• Energetic and takes initiative, persistent in pursuing and completing tasks, strives to exceed expectations.

Strategic Skills

• Proficient in required job skills and knowledge. Intelligent in grasping and integrating new information. Active learner with strong curiosity. Natural instincts and insight for finding the best solution to unclear issues and problems. Considers multiples resources and methods for analyzing problems. Makes great decisions.

Personal and Interpersonal Skills

• Welcoming and warm personality, engages easily, actively connects with others, genuinely caring and compassionate, visibly demonstrates desire to understand others, creates confidence and trust with others, socially aware of self and others, is known for communicating the right message at the right time, utilizes a variety of approaches and communication techniques tailored to each situation, facilitates consensus in groups, comfortable in conversing with individuals from a variety of backgrounds and at all organizational levels. Is direct yet tactful and considerate of audience, positively accepts and provides feedback.

Operating Skills

• Is effective in prioritizing work, consistently budgets time and processes to create maximum efficiency with minimum disruption or redundancy, is time sensitive, understands how work and processes fit in with other departmental or organizations priorities or objectives, is able to adjust work to accommodate expected and unexpected changes. Is able to gauge progress with respect to overall impact and results

Courage

• Can think and act independently with confidence. Has personal fortitude and integrity when faced with challenges.

Knowledge/Skills

• Self-starting personality with an even disposition. Ability to meet standards of appearance. Can communicate well with guests. Moderate hearing necessary as guests approach with requests and questions. Heavy communication with housekeepers/main linen room attendant, supervisor. Manage the return of rented linens to specific vendors. Excellent vision necessary to assess required reaction to meet standards. Minimal speech communication skills to utilize alternate communication. Minimal literacy necessary; can utilize alternate training tools.

Abilities

• Pushing vacuum entire length of hallway and meeting rooms, carrying supplies from department to assigned floor, carrying dirty linen to laundry. Moving chairs, tables and equipment back and forth from storage areas to meeting rooms.  Bending/kneeling -dusting requires bending and kneeling to reach all areas.  Bending would be required to retrieve dirty dishes.
• Mobility -movement to reach all areas of responsibility to include: shelves, windows, ledges, pipes, under and around furniture. Continuous standing -continuously standing and/or walking to accomplish all that is required for position. Climbing stairs -approximately 40 steps 15% of 40 hour week. No driving required.
• Must be able to lift 50 lbs

Education/Formal Training

• No formal education needed.

Experience

• Prior housekeeping experience desirable.

Material/Equipment Used

• Chemicals/Agents used: Standard cleaning chemicals. Protective gloves worn approximately 10% of 8 hours. Operation of vacuum cleaner, floor buffer, carpet cleaner, pressure washer.

Environment

• Inside 80% of 8 hours.
• Able to withstand temperatures in excess of 90 degrees for prolonged periods of time
• Able to withstand both hot and cold temperatures for a considerable ammount of time

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.