Librarian Assistant jobs in Passaic, NJ

Job brief:

We are looking for a qualified Administrative Assistant to join our team. You will be responsible for daily office tasks, support to office staff, and responding to customer and prospect queries.

Our ideal candidate is an experienced professional with knowledge of sales and customer service , while being goal-oriented. We expect you to perform well in a team environment and have exceptional people skills.

Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth back office operations.

Responsibilities:

• Provide troubleshooting assistance for customer orders, account statuses and relevant problems
• Data entry
• Provide prompt support to Sales team.
• Stay up-to-date with new product and feature launches and ensure sales team is on board
• Review pending orders and specific customers requests to ensure excellent customer service and customer experience
• Suggest sales process improvements
• Filing / Keeping front office organized to the best of your ability

Requirements

• Proven work experience as an Administrative Assistant or Sales support associate is a plus, but is not necessary.
• Proficiency with MS Office Suite, particularly MS Excel
• Excellent communication skills
• Analytical and multitasking skills a plus
• Teamwork and motivational skills
• Hands on experience with SAP and Cloud Services a major plus

Job Type: Full-time

Pay: $38,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: In person