Library Services Coordinator jobs in Chicago, IL

Library Services Coordinator

Aurora Downtown Campus
Full-time Support Staff

Hybrid Option: No 

Waubonsee Community College promotes diversity in faculty, staff, and student recruitment and is committed to hiring and retaining exceptional faculty and staff who are committed to the college’s culture of collaboration, professional growth and student success.

The Library Services Coordinator reports to the Student Technology and Library Services Manager and oversees the daily operations of the Aurora Downtown and Aurora Fox Valley Campus Libraries while implementing the mission and vision of the Waubonsee Libraries.

Responsibilities

Support the Aurora Downtown and Aurora Fox Valley Campus Libraries by delivering front-facing services and providing guidance to students in utilizing college technologies.

Coordinate schedules and coverage for the Aurora Downtown and Aurora Fox Valley Campus Libraries.

Coordinate tasks and responsibilities among circulation assistants and library specialists to ensure effective service delivery.

Provide staff training on library policies, procedures, and customer service standards.

Conduct staff training on library software applications and hardware.

Collect and analyze statistics related to library usage and resource utilization at the Aurora Downtown and Aurora Fox Valley Campus Libraries.

Assist in the development and implementation of outreach strategies to promote library resources, services, and events to the college community.

Participate in the annual goal-setting process and contribute to the development of the department budget.

Perform duties and complete projects as assigned by the Student Technology and Library Services Manager.

Support the campus libraries.

Minimum Qualifications

Associate degree in related field.

Two years’ library experience, preferably in an academic environment.

Demonstrated ability to manage schedules and coordinate coverage for library operations.

Proven track record in effectively coordinating tasks and responsibilities among library staff to ensure exceptional service delivery.

Experience in providing staff training on library policies, procedures, and customer service standards.

Ability to travel between campuses, work evenings and weekends.

Excellent customer service skills; strong interpersonal, written, and verbal communication skills.

Strong technical aptitude with experience working with software applications such as Microsoft Office Suite and Google apps.

Experience with library software applications and learning management systems preferred.

Knowledge of and skill working with historically underserved student populations.

Understanding and commitment to the service role of the library in a learner-centered environment.

 Please attach the following documents when applying:

1. Cover Letter-Yes
2.  Resume-Yes
3. References-Yes (Can be provided at interview)
   
4. Transcripts-Yes (Can be provided at interview)
   

Special Instructions: Please attach all required documents at time of application.

EOE, including disability and veteran