Library Services Manager manages the daily planning, staff, and operations for the acquisition, classification, maintenance, licensing, and distribution of print and digital materials to meet the information needs of library users. Coordinates process to research, review, identify and procure new materials to develop the library's collection. Being a Library Services Manager performs cataloging and creates bibliographies and metadata to classify the library's collection of books, serial publications, documents, audiovisual, and other materials. Develops and oversees support, service, and technology resources to ensure that groups and individuals can access requested materials. Additionally, Library Services Manager requires a bachelor's degree. Typically reports to a director. The Library Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Library Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
UNT System Overview | Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000 students across our system, and awarding nearly 12,000 degrees each year. We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an inclusive environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.
Learn more about the UNT System and how we live our values at www.UNTSystem.edu.
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Posting Title | Frisco Library Services Manager |
Department | UNT-University Library-Gen-141000 |
Job Location | Frisco |
Full Time/Part Time | Full-Time |
Retirement Eligibility | TRS Eligible |
Additional Retirement Information | For more information on retirement plan options, please visit https://hr.untsystem.edu/benefits/retirement-plans/index.php. |
Salary Information | Salary is dependent on experience with a minimum of $39,270.00. |
Department Summary | As the most-used service on campus and an essential component of education and research at the University of North Texas, the Libraries offer access to more than 6 million items (print and digital) along with expert personnel to assist patrons in achieving their academic and scholarly goals. We provide innovative programs and support to enhance the relationship between teaching and learning at the University of North Texas. The Frisco Landing Library serves UNT students, staff, and faculty at UNT Frisco campus. As part of the Public Services Division, we strive to meet the information and research needs of library patrons through the services we offer. The University of North Texas is a student-centered public research university with over 42,000 students. A Carnegie-ranked Tier One public research university. UNT is one of the nation's most diverse universities. UNT has been designated as both a Minority Serving Institution and Hispanic Serving Institution. With 7.5 million people and two international airports, DFW is the fourth-largest metro area in the United States. DFW is racially, ethnically, religiously, and culturally rich and maintains a long-standing commitment to the arts exemplified by local attractions such as the Dallas Arts District and the Fort Worth Cultural District. UNT's proximity to these major metropolitan centers ensures that our new colleague will be able to access a wide range of activities and cultural experiences. The university also has a generous benefits, leave, and perks package. UNT is located in Denton, Texas, a growing city with a small-town feel and a thriving arts and music scene centered on its downtown Square and is connected by highways and light rail to the major transportation hubs and big-city attractions of Dallas and Fort Worth, about 40 miles away. Want to know more about why you should consider coming to Denton? Check out Discover Denton. UNT has a highly diverse campus with a wide range of languages spoken in addition to English. We welcome candidates who have experience with HSI/MSIs and/or who speak Spanish, Vietnamese, American Sign Language, Chinese (Cantonese, Mandarin and other variations), Arabic, Tagalog, Farsi, French, or/and Yoruba. |
Position Overview | Reporting to the Head of Frisco Landing Library, this position is responsible for managing the service operations at the Frisco Landing Library, which includes service desk management, course reserves, room reservations, library material deliveries, stacks management, and other related circulation services. The person in this position hires, trains, supervises, and evaluates student employees. Additional responsibilities include providing library information and research assistance services and resolving or mitigating challenging situations. The Frisco Library Services Manager actively recommends and implements goals, policies, service workflows, and procedures to improve the library user experience. The person in this position will work collaboratively with the Head of Frisco Landing Library on developing outreach and programming ideas. |
Minimum Qualifications | Bachelor's Degree and three years of progressively responsible full-time library experience; or any equivalent combination of education, training, and experience. |
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Knowledge, Skills and Abilities | * Expert knowledge of library principles and policies and extensive knowledge of specialized area functions and workflows. |
Preferred Qualifications | The preferred candidate will possess the following additional qualifications:
We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleague develop these preferred skills. |
Required License / Registration / Certification | |
Work Schedule | Monday-Friday 9 am - 6 pm |
Driving University Vehicle | No |
Security Sensitive | This is a security sensitive position |
EEO Statement | The University of North Texas System and its component institutions are committed to equal opportunity and comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of North Texas System and its component institutions do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, and employment practices. |
Classification Title | Library Services Manager |
Physical Requirements | Lifting up to 10 pounds, Pushing, Sitting, Squatting, Stooping, Bending, Standing, Grasp, Ability to communicate |
o | Manages the service operations at Frisco Landing Library, which is responsible for providing user services to patrons. Monitors the service desk operations and ensures service quality and consistency. Works collaboratively with other Public Services Division and Library departments to support service delivery and research assistance. Serves on Circulation Workgroup to represent Frisco Landing Library. Serves as on-site supervisor in absence of the Head of Frisco Landing Library. |
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o | Supervises student assistants and is responsible for hiring, training, scheduling, and evaluations. |
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o | Effectively communicates with the Head of Frisco Landing Library and the student assistants they supervise to keep them informed about changes through manuals, instructions, and other forms of written and verbal communication. |
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o | Manages course reserves for the Frisco Landing Library. Processes requests received in a timely manner. Communicates effectively with instructors. |
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o | Manages processes related to material deliveries received from other library locations. Maintains hold pick up, stacks areas and delivery areas. |
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o | Provides service assistance at the service desk. Checks room reservations and troubleshoots technology issues. Investigates and troubleshoots complex and difficult patron and department related issues. Discovers effective solutions to resolve or mitigate issues or situations. |
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o | Works with the Head of Frisco Landing Library on departmental goal setting, planning, implementation, and evaluation. Actively serves as a member of the Frisco Landing Library team to brainstorm ideas on services, programming, and outreach. Works collaboratively with the Spark Frisco manager to maintain up to date communications on services, resources, and spaces. |
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o | Assesses service desk operations, improves workflows and procedures to provide excellent customer service and support. Recommends adjustments to enhance the quality of library services. |
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Posting Number | S7819P |
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Position End Date (if temporary) | |
Special Instructions to Applicants | Applicants must submit a resume, a cover letter and a list of three professional references with their online application. |
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