Library Services Manager manages the daily planning, staff, and operations for the acquisition, classification, maintenance, licensing, and distribution of print and digital materials to meet the information needs of library users. Coordinates process to research, review, identify and procure new materials to develop the library's collection. Being a Library Services Manager performs cataloging and creates bibliographies and metadata to classify the library's collection of books, serial publications, documents, audiovisual, and other materials. Develops and oversees support, service, and technology resources to ensure that groups and individuals can access requested materials. Additionally, Library Services Manager requires a bachelor's degree. Typically reports to a director. The Library Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Library Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Work involves the responsibility of developing, establishing and implementing operating policies and procedures, services, as well as overseeing workflow, circulation, and collection management. This position manages the work of various persons in the organization who provide direct services to patrons and is also expected to be a dynamic leader and work cooperatively within the management team. Work is performed under the direction of the Executive Director.
Key Responsibilities/Functions:
· Translates library’s mission, values and strategy to employees, policy, and work routines
· Assists in the development and implementation of library policies and procedures
· Works closely with the management team to improve the overall value, effectiveness and efficiency of all library resources and services and communicates information to the team on a regular basis
· Works with others in teams to evaluate, develop, and improve services, goals and objectives, routines, service satisfaction, workplace environment, and financial results
· Develops positive relationships with the patrons who use the library
· Responsible for encouraging the growth and success of the library’s circulation and reference services and assists with all other programming and services
· Measures, monitors and improves organizational processes and work routines to improve value, efficiency, effectiveness, and customer satisfaction
· Manages and creates the library’s daily schedule and day to day workflow including desk coverage and task delegation
· Directly supervises staff, including setting individual employee work routines and standards with regular follow through of various work assignments
· Coaches and mentors both individual employees and work teams to exceed expectations
· Contributes input to staff performance appraisals and employee training
· Oversees the library’s collection, including purchasing, evaluation, and circulation
· Writes and implements grants and grant reports and monitors grant fund disbursements
· Participates in ongoing professional development and maintains up to date knowledge of current practices in library science by attending workshops, continuing education programs, library conferences and other professional training opportunities
· Handles emergent situations in the absence of the Director and works with appropriate parties to resolve situations
· Problem solves various patron and staff concerns
· Travels as required
· Performs other duties and responsibilities as assigned
Qualifications and Skills Required:
· MLS from an ALA-accredited program with three or more years of supervisory experience and relevant professional public library experience
· Eligibility for a New York State Public Librarian’s Professional Certificate
· Excellent knowledge of the principles and practices of public library functions
· Forward thinker and effective change manager with ability and willingness to learn, adapt to new technologies, and be flexible when faced with challenging situations
· Skilled collaborator with ability to partner, work within teams, build relationships, identify and implement solutions
· Leadership experience with ability to be self-aware, listen, give feedback and assess performance, understand and value diversity, develop and coach staff, effectively implement the hiring and selection process, and prevent and resolve conflict
· Ability to lead and facilitate the work of teams and work groups
· Ability to think strategically to set and monitor project goals, delegate, and evaluate outcomes
· Ability to exercise good judgment, decisiveness and creativity when problem solving and making decisions
· Excellent written and oral communication skills
Desirable:
· Knowledge of New York State laws and regulations pertaining to public libraries
· Strong working knowledge of Microsoft Office Suite
· Familiarity with Web Development and Integrated Library Systems
· Excellent problem solving skills
Employment Details:
· Full-time, Year-Round, Salaried, Exempt
· A daytime schedule with some evenings and Saturdays as needed
· Employer-provided Health Insurance, Dental, Vision, Life Insurance, and paid time off
· Option to join the New York State Retirement System
· Annual Professional Development Opportunities
· Salary Range: $47,000 - $51,000 commensurate with experience
Job Type: Full-time
Pay: $47,000.00 - $51,000.00 per year
Benefits:
Schedule:
Work Location: In person
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