Library Technical Services Director jobs in Huntington, WV
Library Technical Services Director implements use of technology for library technical services operations. Develops policy and plan regarding materials acquisition budget, cataloging, serials and electronic licensing. Being a Library Technical Services Director requires a master's degree. Typically reports to a head of a unit/department. The Library Technical Services Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Library Technical Services Director typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Recently Added Library Technical Services Director jobs
Senior Director, Technical Services
- Onit
-
Pune, KY
FULL_TIME
-
Senior Director, Technical Services
Onit – Professional Services Group – Pune, Maharashtra, India – Full time
Onit is looking for a dynamic and strategic leader to lead our post sale Technical Services team. As the Senior Director, Technical Services, you will play a pivotal role in leading our global team of approximately 100 professionals across engineering, reporting, and quality assurance (QA). Reporting directly to the VP of Professional Services. You will be responsible for driving technical excellence, innovation and quality, ensuring operational efficiency, and fostering a culture of continuous improvement within the Technical Services team.
The Role:- Leadership: Provide strategic direction and leadership to the Technical Services team, fostering a collaborative and high-performance culture, ensuring that it aligns with overall customer experience goals.
- Team Management: Oversee the performance and development of the team, workforce planning, resource allocation and talent acquisition efforts. Drive the team towards excellence, ensuring alignment with company goals, and maintaining high morale and service delivery standards within the team.
- Customer Satisfaction: Partner with Customer Experience teams to ensure smooth execution of projects and timely resolution of customer issues and escalations, driving customer satisfaction and retention. Act as a key escalation point for complex technical issues, providing guidance and support to resolve critical customer challenges.
- Process Improvement: Continuously review and improve technical services processes and workflows to optimize efficiency, reduce time to value, and enhance the customer experience.
- Technical Excellence: Drive the development and implementation of best practices, standards, processes and quality across engineering, reporting, and QA functions. Collaborate closely with other customer facing teams to ensure the delivery of high-quality, consistent, scalable, and innovative solutions to meet customer needs. Champion a culture of innovation and continuous learning, encouraging experimentation and exploration of emerging technologies and methodologies.
- Operational Efficiency: Optimize service delivery processes and workflows to enhance efficiency, scalability, and customer satisfaction. Implement metrics, KPIs, and performance indicators to monitor and measure the effectiveness of Technical Services operations. Identify areas for improvement and drive initiatives to streamline operations, reduce costs, and improve overall service delivery.
- Cross-functional Collaboration: Collaborate with other Customer Experience teams and other functional departments, such as Product, Engineering, Sales, and Marketing, to align Technical Services initiatives with broader company objectives and drive customer feedback into product improvement. Serve as a trusted advisor to senior leadership, providing insights and recommendations on technical trends, market opportunities, and competitive threats.
- Global Coordination: Coordinate Technical Services efforts across multiple geographies to ensure “follow the sun” coverage and a seamless global customer experience.
- Overall 20 years of experience in the IT industry – with a proven track record for at least last 10 years building and managing large global Services teams for Product companies with B2B SaaS offerings.
- Strong experience in managing complex implementations collaboratively.
- Demonstrated ability to leverage data and delivery metrics to gain insight into project implementations, delivery and to apply performance and operational improvements.
- Strong understanding of SaaS architecture, software development methodologies, and quality assurance processes.
- Exceptional leadership and management skills, with a track record of leading high-performing global teams.
- Understanding of business strategy and how technology and innovation can drive business outcomes.
- Strong understanding of end-to-end Service Design, Service Integration, and Project Management.
- Proven experience in restructuring and reorganizing teams to meet business objectives.
- Experience in understanding cost structures and profitability metrics.
- Proven experience in enhancing client satisfaction and employee engagement
- Significant experience in implementing automation and DevOps practices.
- Demonstrated ability to drive operational excellence, implement best practices, and deliver results in a fast-paced, dynamic and global environment.
- Strategic thinker with a customer-centric mindset and a passion for driving innovation and continuous improvement.
- Strong analytical and problem-solving abilities, with an emphasis on data-driven decision-making.
- Operate with a high clock speed and a “buck stops here” mentality.
- Excellent communication and interpersonal skills to foster collaboration and inclusiveness within and across teams at all levels of the organization.
- Experience in legal workflow softwares and legal tech would be a big plus.
- Bachelor's degree in Computer Science, Engineering, Business, Management, Technology, or a related field.
- Competitive compensation package.
- Comprehensive benefits package.
- Professional development and growth opportunities.
- A collaborative and innovative work environment.
- The opportunity to make a significant impact on our technical services and overall customer experience.
If you are a dedicated, results-driven leader with a knack for technical problem solving and a passion for customer satisfaction, we encourage you to apply for the Senior Director of Technical Services role at Onit!
About Onit:
Onit is a global leader of enterprise workflow solutions for legal, compliance, sales, IT, HR and finance departments. Our solutions transform best practices into smarter workflows, better processes, and operational efficiencies. With a focus on enterprise legal management, matter management, spend management, contract management and legal holds, we operate globally and help transform the way Fortune 500 companies and billion-dollar legal departments bridge the gap between systems of record and systems of engagement.
- 5 Days Ago
Technical Director
- Precision Castparts Corp. (PCC)
-
Huntington, WV
FULL_TIME
- Country 1 United States of America State / County 1 West Virginia City 1 Huntington Division 1 Energy Company 1 HBE Function 1 Engineering Workplace Type 1 On-Site Position type 1 Full Time Opportunit...
- 18 Days Ago
Social Services Director
- Salyersville Nursing and Rehabilitation Center
-
Salyersville, KY
FULL_TIME
- ESSENTIAL FUNCTIONS OF POSITION: Plans and directs a comprehensive social services program which provides support services for residents and family. Responsible for coordinating all admissions and dis...
- 10 Days Ago
Director of Social Services
- Pavilion at Piketon Nursing and Rehabilitation
-
Ironton, OH
FULL_TIME
- NEW DAILY PAY OPTION - Gain access to your earnings immediately! UNDER NEW MANAGEMENT Portsmouth Health and Rehab727 8th Street Portsmouth, OH 45662 Personalized care is at the Heart of everything we ...
- 12 Days Ago
Director of Social Services
- Wayne Healthcare Center
-
Wayne, WV
FULL_TIME
- How good is your vision? How far can you see? Can you look beyond the body's limitations, beyond the constant medical needs, and see the soul inside? Wayne Healthcare Center, a member of the CommuniCa...
- 1 Month Ago
Director of Social Services
- CommuniCare Family of Companies
-
Wayne, WV
FULL_TIME
- How good is your vision? How far can you see? Can you look beyond the body's limitations, beyond the constant medical needs, and see the soul inside?Wayne Healthcare Center, a member of the CommuniCar...
- 1 Month Ago
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0 Library Technical Services Director jobs found in Huntington, WV area
Legal Admin Specialist (Estate & Gift Tax) (Estate Tax Technical Advisor) (TEMP NTE 1 YR MBE, MBP)
- Department Of The Treasury
-
Huntington, WV
- Duties WHAT IS THE SMALL BUSINESS SELF EMPLOYED (SBSE)DIVISION? A description of the business units can be found at: htt...
- 4/26/2024 12:00:00 AM
Occupational Therapist
- Addiction Recovery Care
-
Ashland, KY
- Are you looking for the best place to work? Join Pioneer Health Group, LLC and Addiction Recovery Care, LLC (ARC) which ...
- 4/26/2024 12:00:00 AM
Director of Maintenance & Engineering (Sign on bonus eligible)
- Cabell Huntington Hospital/St. Mary
-
Huntington, WV
- Job Description Cabell Huntington Hosptial is seeking a full-time Director of Maintenance and Engineering for our Mainte...
- 4/25/2024 12:00:00 AM
Dialysis Clinical Manager Registered Nurse - RN
- Fresenius Medical Care
-
Dunbar, WV
- PURPOSE AND SCOPE: Supports FMCNAs mission, vision, core values and customer service philosophy. Adheres to the FMCNA Co...
- 4/24/2024 12:00:00 AM
Patient Access IT Analyst - Marshall Health IT Services
- Marshall Health
-
Huntington, WV
- Job Responsibilities: Develops, supports, maintains, and revises Registration and Scheduling IT solution(s), including b...
- 4/23/2024 12:00:00 AM
Occupational Therapist
- Addiction Recovery Care
-
Ashland, KY
- Are you looking for the best place to work? Join Pioneer Health Group, LLC and Addiction Recovery Care, LLC (ARC) which ...
- 4/23/2024 12:00:00 AM
Cook
- CommuniCare Advantage
-
Culloden, WV
- Do you have the recipe we need to nourish our residents in body and spirit? Do you know the ingredients which will put a...
- 4/23/2024 12:00:00 AM
Internal Revenue Agent (Senior Revenue Agent (Examiner) -12 MONTH ROSTER
- Department Of The Treasury
-
Huntington, WV
- Duties WHAT IS THE SBSE - SMALL BUSINESS SELF EMPLOYED DIVISION? A description of the business units can be found at: ht...
- 4/22/2024 12:00:00 AM
About Huntington, West Virginia
Huntington is in the southwestern corner of West Virginia, on the border with Ohio, on the southern bank of the Ohio River, at the confluence with the Guyandotte River. The city lies within the ecoregion of the Western Allegheny Plateau. Most of the city is in Cabell County, for which it is the county seat. A portion of the city, mainly the neighborhood of Westmoreland, is in Wayne County. Huntington is commonly divided into four main sections. The north/south divider is the CSX railroad tracks, while the east/west divider is First Street. Residents of Huntington are called "Huntingtonians."
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Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Library Technical Services Director jobs
$58,057 to $87,306
Huntington, West Virginia area prices
were up 1.2% from a year ago
were up 1.2% from a year ago
What does a Library Technical Services Director do?
Library Technical Services Director in Boulder, CO
Responsible to the Director of Library Services for cataloging all library materials and assisting with general library duties.
December 19, 2019
Library Technical Services Director in Long Beach, CA
Weber provides an overview of technical services and the impact electronic resources are having on this aspect of librarianship.
February 20, 2020
Library Technical Services Director in Savannah, GA
The Technical Services Manager will supervise the team of acquisitions and technical services librarians and clerks, and will work closely with the Research Manager who will be responsible for research and training. The Technical Services Manager will also be an integral part of the Library Management team and interact regularly with other members of the Library staff.
January 18, 2020