Library Technical Services Director implements use of technology for library technical services operations. Develops policy and plan regarding materials acquisition budget, cataloging, serials and electronic licensing. Being a Library Technical Services Director requires a master's degree. Typically reports to a head of a unit/department. The Library Technical Services Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Library Technical Services Director typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Job Title: Public Services Manager
Department: Management Team
Reports to: Executive Director
Supervise Others: Yes
Schedule: Full Time
Status: Exempt
The Prendergast Library seeks a dynamic leader and skilled collaborator to join our management team.
This position is responsible for developing, coordinating, executing, and evaluating library programs, services and outreach that meet the needs of the community.
Work also involves overseeing staff and daily workflow, and managing the library’s marketing, website, and social media platforms.
Key Responsibilities/Functions:
Library Programs and Public Relations:
· Develops positive relationships with the patrons and community organizations who use the library and serves as a contact person for general and specific inquiries about library programs and outreach
· Helps to plan and run library programs and outreach, in collaboration with the management team.
· Oversees program schedules, calendars, and promotional materials, including the website, social media pages and newsletter
· Plans and oversees the Summer Reading Program in collaboration with the management team
· Manages the library’s Makerspace, develops and coordinates special Makerspace events
Daily Workflow and Staff Management:
· Assists with scheduling staff, volunteers and various classes and programs
· Directly supervises library associates, including setting individual employee work routines and standards with regular follow-through of various work assignments
· Contributes input to staff performance appraisals and employee training
· Assists with writing and implementing grants and grant reports, and monitors grant fund disbursements
· Handles emergency situations in the absence of the Executive Director and works with appropriate parties to resolve situations
· Problem solves various patron and staff concerns
· Travels as required
· Performs other duties and responsibilities as assigned
Qualifications and Skills Required:
· MLS from an ALA-accredited program; applicants without an MLS but with a Master’s or Bachelor’s plus experience are also encouraged to apply
· Forward thinker and effective change manager with ability and willingness to learn, adapt to new technologies, and be flexible when faced with challenging situations
· Skilled collaborator with ability to partner, work within teams, build alliances and relationships, identify and implement solutions, and build participative processes
· Trusted leader with ability to be self-aware, listen, give feedback and assess performance, understand and value diversity, develop and coach staff, effectively implement the hiring and selection process, and prevent and resolve conflict
· Ability to think strategically to set and monitor project goals, delegate, and evaluate outcomes
· Ability to create excellent relationships with the patrons and network/collaborate in the community
· Ability to exercise good judgment, decisiveness and creativity when problem solving and making decisions
· Excellent written and oral communication skills
Desirable:
· Administrative experience in a public library or library system
· Knowledge of New York State laws and regulations pertaining to public libraries
· Marketing and public relations experience
· Strong working knowledge of Microsoft Office Suite
· Familiarity with Web Development and Integrated Library Systems
· Excellent problem solving skills
Employment Details:
· Full-time, Year-Round, Salaried, Exempt.
· A daytime schedule with occasional night and weekend availability is required.
· Employer-provided Health Insurance
· Option to join the New York State Retirement System
· Annual Professional Development Opportunities
· Salary Range: $42,000 - $46,000 commensurate with experience
Application Instructions:
Interested candidates can apply via Indeed or they can submit a resume to director@prendergastlibrary.org. Please include “Public Services Manager – [Your Name]” in the subject line.
Applicants will be accepted until the position is filled.
Equal Employment Opportunity:
The James Prendergast Library recognizes the value of diverse experiences, identities, and backgrounds and is committed to building an equitable, inclusive, and accessible organization. Applicants of all races, religions, gender identities or expressions, familial statuses, sexual orientations, ages, and candidates with disabilities are highly encouraged to apply. We are committed to continually diversifying our team and aim to include new voices and experiences in our work.
Job Type: Full-time
Pay: $42,000.00 - $46,000.00 per year
Benefits:
Schedule:
Work Location: In person
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