Purpose:
To provide short-term clinical social work services to PHA Public Housing residents; serve as an internal source of expertise in mental and behavioral health; advise and coach PHA staff in making referrals to and navigating the behavioral healthcare system. Follow-up on referrals to ensure PHA residents have engaged with a provider for long-term counseling.
Essential Tasks of the Position:
Direct Service
- Processes referrals and conducts intake assessments of individuals and families
- Diagnose psychological, behavioral and emotional disorders and develop appropriate treatment plans
- Provides short-term counseling to PHA Public Housing residents, and assists them in connecting them to long-term counseling services
- Makes appropriate referrals for services, facilitates participant access to services, and tracks status of referrals and the treatment plan for each participant
- Coordinates a variety of wrap-around services provided to participants
- Conducts support groups to assist residents to reconnect with their communities and develop healthy coping skills
Collaboration
- Serves as a member of an interdepartmental team that identifies residents in need of services, develops engagement strategies, and assesses progress in meeting resident needs
- Contributes to Wellness team by providing behavioral health trauma recovery strategy expertise
- Outreaches to community-based organizations to build and maintain a strong referral network providing trauma-informed and culturally competent services to program participants
- Provides and coordinates training to PHA staff about recognizing signs of trauma and trauma-informed practice
Program Management and Development
- Maintains confidential records on assessments, referrals, and treatment plans
- Tracks and reports on program and grant outcomes using Resident Services Department database
- Prepares monthly reports on all program activities and prepares other documents required as part of program oversight
- Conducts ongoing program development, evaluation, and analysis
Secondary Tasks of the Position:
- Provides trauma awareness and recovery material for PHA newsletters and publications
- Makes presentations in PHA staff meetings and resident meetings to raise awareness of trauma and coping skills
Position Requirements and Qualifications:
Education Level
Master’s Degree from an accredited college or university with studies focused on social work, social rehabilitation, psychology or a related field required
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Experience in Related Field
- 5-7 years of case management experience in a behavioral health, medical, social service, or public housing organization
- 2--3 years of experience with grant delivery and compliance
- 2--3 years of report writing experience
Knowledge, skills, abilities, licenses and certifications
- LICSW required
- Fluency in English and Spanish required
- Understanding of key issues in trauma and recovery and wellness for diverse families and individuals, elders, and persons with disabilities
- Familiarity with the network of social services agencies in the community
- Ability to develop, track and maintain treatment plans
- Ability to assemble and analyze information for the purpose of developing proposed courses of actions and comprehensive solutions to program-related issues.
- Ability to work independently and meet deadlines
- Excellent communication skills (written and oral, including public speaking).
- Ability to maintain and enforce confidentiality in all assignments
- Ability to work harmoniously with other agency personnel, consultants, and community agencies and organizations
- Ability to be flexible and perform work under time pressure
- Ability to train PHA staff and residents