Licensing Manager jobs in Kennewick, WA

Are you looking for a rewarding career that makes a positive impact on a vibrant and growing community? Consider joining the City of Pasco team! Click "apply" on this page to apply today!

THE ROLE:  

As a Permit Coordinator, you will play a critical role in providing a high level of customer service for both internal and external customers in regards to business licensing.

The ideal candidate for this role will have 1 year of customer service experience, interpersonal and critical thinking skills, and the ability to foster a culture based on integrity and respect. You will collaborate with the permitting Lead  to:

• Provide excellent customer service
• Learn to Navigate the State’s BLS site
• L&I Contractor Licensing
• The City’s current licensing software
• Work with multiple internal and external departments specifically for proposed Special Events.
• Receipt payments, general reporting, and daily balancing/depositing.

 A background check is required upon acceptance of a conditional offer.

REQUIRED MINIMUM QUALIFICATIONS: (Any equivalent combination of education and experience, which provides the applicant with the knowledge, skills and abilities required to perform the job.):

• High School Diploma or GED.
• Minimum of one-year experience as a permit technician, planning, building, public works, construction customer service, and/or municipal land development. 
• Knowledge of Microsoft Office products.
• ICC certification as Permit Technician or obtain within the probationary period.

PREFERRED QUALIFICATIONS:

• Associate’s Degree
• Previous experience in local government
• Bilingual strongly desired (English/Spanish)

COMPREHENSIVE BENEFITS PACKAGE: The City offers a full benefits package for the employee and all eligible dependents covered at low premiums including:

• Medical at $153.70/month, dental at $11.59/month, and vision coverage at $6.54/month
• Basic life insurance paid for by the City and employee sponsored supplemental life insurance
• 12 days of vacation during the 1st year of employment and 12 days of sick leave which are available for use upon accrual
• 10 holidays, plus each employee receives 1 floating holiday each year
• Washington State Department of Retirement Systems (DRS), which offers a guaranteed monthly benefit once vesting criteria has been met
• In addition to DRS, employees may also contribute to a 457 Deferred Compensation Plan, that offers a pre-tax contribution of 4% from the City
• Other benefits offered: Comprehensive Employee Assistance Program, Tuition Assistance, Flexible Spending Plan, Long-Term Disability, Aflac, and Flexible Schedule (per department approval)

SAFETY/WORK CONDITIONS: 

Mostly office-based work with occasional standing at a counter and handling files, including occasional interactions with sensitive and diverse groups, involving some physical movement and lifting up to 20 pounds.

If you're seeking a fulfilling career that allows you to contribute to a thriving community and grow both personally and professionally, the City of Pasco is the place for you. 

Join us in shaping the future and making a real difference and click "apply" to submit your application by April 15, 2024. 

Please call or text HR at (509) 545-3408 or email HR@pasco.gov, with questions regarding employment opportunities with the City of Pasco.  

*The City of Pasco is committed to supporting diversity and creating an inclusive environment for all employees.  

*If your experience does not exactly match each and every qualification, apply anyways!  You may be exactly what we are looking for!