Life Underwriting Director jobs in Wilmington, NC

This role is responsible for creating and carrying out activities for our residents in our Independent Living. The activity program must be designed to meet the needs, capability and interests of our residents and cover the spiritual, social, physical, and cognitive needs of all residents.

Benefits:

• Health insurance
• Paid time off
• Paid holidays

EDUCATION/EXPERIENCE:

• Associates degree in Recreation Therapy, health education or related field preferred.
• Two or more years of direct programming experience with seniors preferred.

FUNCTIONS:

• Certification as required by State regulations for activities.
• High level of ability in effective and succinct communication, written and oral with residents, families, staff, vendors and the general public.
• Must have compassion for and desire to work with the elderly.
• Must demonstrate the ability to work responsibly as a team member as well as an individual.
• Must have exceptional organizational skills.
• Must have experience in planning, organizing and executing a varied schedule of life enrichment opportunities for all levels of seniors from those who are very active to those more reserved.
• Ability to set up and train volunteers.
• Strong organizational skills.
• Ability to represent the Community in a positive and professional manner.
• Ability to establish effective relationships with residents, family members and staff.
• Requires current First Aid and CPR certification.
• Must meet all health requirements.
• Must have valid driver’s license.
• Must pass criminal background check.
• Must be able to perform duties and responsibilities (essential job functions), with or without reasonable accommodation.

Essential functions

• Responsible for the daily activity schedule for all levels of ability seven (7) days a week.
• Educates, trains and encourages team members on life enrichment opportunities to make meaningful connections.
• Work with Resident Engagement Liaison on monthly newsletter.
• Develops and pursues a varied program of meaningful activities and events that is balanced in the physical, spiritual, intellectual, social, emotional, vocational and cognitive elements.
• Meets and greets each person upon move-in to welcome them and their family and friends to the Community.
• Arranges for community groups to come into the Community, such as pet therapy, schools, churches, and entertainers.
• Decorates the common areas for special events and holidays.
• Conducts individual and group interactions.
• Maintains inventory of supplies and manages budget.
• Attends management meetings.
• Leads and develops family support group meetings.
• Interacts with local media to promote the life enrichment program in the external community.
• Develops a program of outings that encourages the people who live at Bermuda Village to be involved in their external community.
• Any other duties assigned by the Executive Director.

Joint decisions & duties between Life Enrichment Coordinator and Executive Director:

• Calendar development monthly.
• Compiles and distributes monthly newsletter.
• Cost control.

Residents’ rights

• Ensure compliance and understanding of all regulations regarding residents’ rights.

Working conditions (travel, hours, environment)

• Is subject to frequent interruptions.
• Is involved with resident, personnel, and visitors under all conditions and circumstances.
• Is subject to hostile and emotionally upset residents, family members, staff and visitors.
• Communicates with the medical staff, nursing personnel and other department supervisors and staff.
• Works beyond normal working hours, and in other positions temporarily, when necessary.
• Is subject to callback during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.).
• Meet and greet visitors in a friendly, helpful manner (Visitors include anyone who visits the community; specifically, current residents’ families and friends, prospective residents and their families, referral sources, vendors, and regulators).
• Answer phones appropriately, according to company and community standards.
• Communicate professionally and cooperate with supervisor and all community personnel.
• Monitor and evaluate customer satisfaction. Work as a part of the team to develop appropriate action plans to continually improve satisfaction levels.

SKILLS & QUALIFICATIONS:

• Experience with Microsoft Word and Excel preferred