Life Underwriting Manager jobs in Lawton, OK

Position Summary

This position develops, plans, and facilitates life engagement programming for the residents of the community based on their rights, needs, and preferences with the concepts of independence, individuality, dignity, and privacy in a homelike environment.

Essential Functions

Life Engagement Programming

• Develop, coordinate, and facilitate life engagement programming in conjunction with individual residents’ negotiated service agreements. Based on resident occupancy, LED will be directly responsible for resident engagement events approximately 3 days a week
• Lead and provide supervision to other Life Engagement team members outlining a clear plan to meet and or achieve goals and outcomes
• Lead and develop all aspects of the day stay program in conjunction with other team members
• Assume primary responsibility for planning and facilitating all life engagement, family and in-house marketing events. Communicate all large life engagement events with the Community Sales Director in the event that they would want to invite prospects to these events
• Create 1-2 posts on community Facebook page each week of happy residents, community events, and general reminders for families in accordance with Company social media guidelines. Photos of happy residents should be uploaded multiple times each month to reassure families, promote life engagement at your buildings, and improve search results
• Maintain a record of all team members’ and residents’ photo releases at the community—with a clear understanding of any and all team members and residents who do not want their names and photographs published
• Responsible for implementation, maintaining, communicating and training software used for life engagement purposes

Customer Service

• Continually observe resident satisfaction with life engagement programming and look for opportunities to engage resident families for feedback regarding individual resident preferences
• Communicate with community leadership and resident families regarding successes and challenges observed while facilitating programs
• Arrange and Supervise the Transportation of residents and the process of transportation

Collaboration

Successful Behavioral Attributes at Oxford Senior Living

• 
  Humility: Share credit, emphasize team, and define success collectively rather than individually
• Positive Attitude: Display a “can-do” attitude focused on providing solutions
• Initiative: Action-oriented commitment to continuous improvement in all aspects of the business
• Emotional Intelligence: Serve the community by placing the needs of the community team members and residents ahead of your own

Minimum Qualifications

• High School Diploma or G.E.D.
• Two (2) years of experience facilitating life engagement or activities programming for groups
• Valid Driver’s License

Preferred Qualifications

• Related education or certification in the areas of life engagement, recreational therapy, or activities programming.