Litigation Support Manager jobs in Petersburg, VA

Case Manager Job Description

About the Pendleton Law Team:

The Pendleton Law Team is a woman-owned, minority-owned family business offering the best legal value for people from any social financial background. Our proven process is designed to get results for our clients. Named one of the Best Law Firms and Top Workplaces by the Richmond Times Dispatch in 2021, 2022 and 2023. We are The Heavy Hitters®.

Status & Salary: Non-Exempt, In office, and $50,000

SUMMARY OF ROLE:

Manage all phases of the pre-litigation stage of a personal injury case including client contact, adjuster contact, demand review and negotiation.

ESSENTIAL DUTIES & RESPONSIBILITIES include but are not limited to:

• When assigned a new case, do a thorough initial review of the case file.
• Responsible for monthly file reviews.
• Responsible for client communication from retention to settlement.
• Responsible for adjuster contact.
• Responsible for client call-backs within 24 hours.
• Responsible for addressing all questions/requests about cases from paralegals and legal assistants within 48 hours.
• Responsible for negotiation of pre-litigation settlements under attorney supervision.
• Responsible for drafting settlement memos for review by a supervising attorney.
• Other duties as assigned to meet business needs.
• Responsible to meet with clients and do in person disbursements.

KNOWLEDGE, SKILLS & ABILITIES

• Is proficient in MS Office programs.
• Legal research and writing experience
• Attention to detail
• Has demonstrated written and verbal communication skills.
• Typing speed of at least 65 wpm
• Has the ability to remain calm under pressure.
• Is able to problem solve without supervision or guidance.
• Has a high level of professionalism.
• Is able to maintain confidentiality and to use discretion in all interactions.
• Has excellent time management skills.
• Has proven ability to meet deadline requirements.

QUALIFICATIONS

• Associates Degree degree or paralegal certificate.
• 1 year of experience as a bodily injury adjuster or personal injury paralegal
• 1-2 years of senior customer service or paralegal experience or the equivalent combination of education and on the job experience.
• Highly efficient with computers, computer software (Microsoft Office applications Excel, Word), and with a keystroke at least 65 wpm.
• Knowledge and experience with other relevant forms of data technology, including the use of email and case management software or other data input software.
• Ability to successfully pass a background check and other pre-employment screening

ADDITIONAL DESIRED QUALIFICATIONS

• Bilingual English/ Spanish

PHYSICAL REQUIREMENTS include but are not limited to:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to lift and carry up to 10 lbs.
• Ability to sit at a desk comfortably while working on a computer for extended periods of time.
• Ability to use telephone and voicemail while typing simultaneously.
• Ability to work in a constant state of alertness and with a safe manner.

WORK ENVIRONMENT

The work environment is characteristic of a standard office environment. Electrical hazards related to frequent contact with office equipment.

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Employee assistance program
• Flexible spending account
• Free parking
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Travel requirement:

• No travel

Application Question(s):

• Do you have 3 years of experience as a bodily injury adjuster or personal

injury paralegal

Experience:

• Microsoft Office: 1 year (Preferred)

Ability to Relocate:

• Petersburg, VA: Relocate before starting work (Required)

Work Location: In person