Litigation Support Specialist jobs in Temple, TX

Litigation Support Specialist uses technology to support an organization's litigation efforts. Designs, implements, and maintains litigation databases. Being a Litigation Support Specialist is responsible for the technical aspects of document organization and control, including electronic discovery (eDiscovery). Trains end users in database use and document management. Additionally, Litigation Support Specialist may assist in the preparation of documents or exhibits for trial. Requires a bachelor's degree. Typically reports to a manager. The Litigation Support Specialist work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Litigation Support Specialist typically requires 4-7 years of related experience. (Copyright 2024 Salary.com)

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IT Systems Support Specialist
  • City of Bryan
  • Bryan, TX FULL_TIME
  • Position Information

    Posting Number
    2023172

    Position Title
    IT Systems Support Specialist

    Position #
    8027

    FLSA
    Non-Exempt

    Classification Type
    Labor/Maintenance/Technical

    Department
    Information Technology

    Job Type
    Full Time

    Work Schedule
    Monday-Friday; 8am-5pm

    Hiring Pay Rate
    $18.50-$20.00/hour (depending on qualifications)

    Posting Opening Date
    01/11/2024

    Posting Closing Date

    Job Summary
    The System Support Specialist provides front-line support to the City of Bryan employees/end users for desktops, laptops, and all peripheral technology devices and performs work involving troubleshooting and assistance in the following areas: PC hardware and software, network file and print services, and numerous other IT-related applications.

    Essential Job Functions
    • Provides end-user support by monitoring and responding to IT Support tickets received by email, phone, and in-person regarding computers, phones, mobile devices, printers, and other peripherals.
    • Provides courteous and expedient end-user support when resolving issues. Escalates complex issues to the appropriate support teams as needed.
    • Interprets. classifies, tracks, and monitors support cases to ensure timely resolutions.
    • Properly documents all steps taken to resolve service requests.
    • Installs, upgrades, moves, troubleshoots, repairs, and performs preventive maintenance on workstations and peripherals.
    • Researches resolutions to hardware errors or failures and software issues.
    • Installs approved and licensed client software applications.
    • Adheres to asset management policies and tracks computer equipment.
    • Adheres to established standards for desktop and laptop software and hardware utilization and configuration.
    • Researches, resolves, documents, and communicates system hardware, processes, and procedural issues.
    • Maintains current knowledge and level of expertise to ensure effective problem-solving capabilities.
    • Responsible for configuring, testing, and managing the installation and rollout of Microsoft Operating Systems and Office products.
    • Remains current on industry standards and principles through regular review and study of technical material via online classes and training site subscriptions.
    • Provides 24 × 7 on-call support on a rotating schedule.
    • Performs related duties as required.
    • Responds regularly and promptly to work.

    Minimum Qualifications
    Required:
    • High School Diploma or GED.
    • At least one (1) year of work experience involving computer maintenance and support.
    • Experience in personal computer maintenance and support and LAN/WAN support.
    • Experience in a network environment utilizing, installing, troubleshooting, and updating the following systems and software: Windows Server 2016 and newer, Microsoft Exchange Server 2016 and newer, Windows 8/10/11, and Microsoft Office 2016 and newer.


    Preferred:
    • Associate’s degree or higher, with major coursework in computer science or a similar field of study.
    • Background in PC support or a call center environment.

    Knowledge, Skills & Abilities
    Knowledge of:
    • Networking and data processing techniques.
    • Computer hardware and software.
    • Computer operating procedures and techniques.


    Ability to:
    • Learn department functions thoroughly to provide general information and explain detailed department processes and procedures.
    • Demonstrate collaborative, respectful, and productive work habits.
    • Maintain and continually update knowledge of the principles, practices, equipment, and materials used in data processing and computer programming.
    • Accurately troubleshoot hardware and software-related problems.
    • Install, monitor, maintain, and troubleshoot the City’s software, workstation applications, printers, and other peripherals.
    • Work independently on projects with minimal supervision or as part of a team as needed.
    • Work efficiently in a fast-paced environment subject to frequent interruptions.
    • Prepare clear, concise, and complete reports, correspondence, and other written materials.
    • Display ethical conduct, individual initiative, creative problem-solving, and responsive service.
    • Organize workload; establish priorities; and meet established deadlines and standards of work output.
    • Maintain the absolute confidentiality of sensitive files, data, and materials accessed, discussed, or observed while working with City staff.
    • Anticipate, identify, and effectively resolve various issues and problems.
    • Be constantly alert and aware of safe working practices and workplace hazards; ability to initiate positive and appropriate corrective action in the event of a sudden accident or equipment failure.
    • Comply with City and department administrative directives, policies, and procedures.
    • Demonstrate satisfactory performance and the initiative to take on new responsibilities.
    • Demonstrate regular, reliable, and punctual attendance.
    • Provide management with sound, positive advice, and information concerning the incumbent’s area of responsibility.
    • Establish and maintain cooperative working relationships with those contacted in the course of work and communicate effectively with the public and other required entities.

    Skills:
    • Strong verbal and written communication skills.
    • Strong customer service skills, with the ability to respond to customer inquiries with tact and diplomacy.
    • Strong analytical, problem-solving, organizational, and time-management skills.

    Licenses, Certifications & Special Requirements
    Required:
    • Texas Class C driver’s license with a good driving record as measured by the City’s evaluation system.
    • On-call technical support on a rotating basis for all systems; must be able to respond and escalate within posted time constraints.
    • Must be able to access Texas Criminal Justice Information Services (CJIS) System data. As a result, the person selected for the position cannot possess a felony or Class A misdemeanor conviction; or a Class B misdemeanor conviction within the past 10 years.


    Preferred:
    • Additional certifications such as CompTIA A , Microsoft, and/or Cisco.

    Physical Demands
    Physical demands include but are not limited to: sitting, talking, hearing, seeing, standing, walking, driving, stooping, kneeling, reaching, pushing, pulling, twisting, bending, crawling, climbing, and using hands and fingers to operate equipment to regularly lift, carry, and/or move up to 25 pounds and occasionally up to 50 pounds.

    Working Conditions
    Work is performed primarily in an office setting or a well-lit and temperature-controlled working environment.

    At times, the position will be required to be in the field, and there will be exposure to inclement weather, temperature extremes, moving mechanical parts, electrical hazards, noise, vibration, dust, pollen, odors, fumes, and/or other irritating airborne particles.

    Equipment
    Work shall be performed with tools, appliances, and equipment approved by those agencies and bodies that have control, authority, or approval of the design working ranges or limitations of those items; the employee has the responsibility to conform to those ranges and limitations.

    Equipment may include but is not limited to computers (desktops/laptops/tablets), monitors, printers, phones (desktop and mobile), copiers, scanners, fax machines, televisions, projectors, audio/video equipment, and City vehicles.

    Additional Notes/Instructions for Applicants
    This job description is not intended to be construed as an exhaustive list of responsibilities, duties, and skills required. City management has exclusive rights to alter this job description at any time without notice.

    Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. This document does not create an employment contract, implied or otherwise, other than an ‘at-will’ relationship.

    Quicklink for Posting
    https://www.bryantxjobs.com/postings/3753
  • 17 Days Ago

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Product Support Specialist
  • Reynolds and Reynolds
  • College Station, TX FULL_TIME
  • Position description:As a Product Support Specialist, you will be trained on various Key Control systems and be able to support our clients and field associates with technical issues. Your primary dut...
  • 19 Days Ago

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CK8 - Technical Support Specialist
  • The Adam Corporation Group
  • College Station, TX FULL_TIME
  • SUMMARY: The Technical Support Specialist will maintain existing end user systems and recommend operational efficiency improvements across the organization. Ensure internal and external clients are pr...
  • 24 Days Ago

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CK8 - Technical Support Specialist
  • Reliable Reports, Inc.
  • College Station, TX FULL_TIME
  • SUMMARY: The Technical Support Specialist will maintain existing end user systems and recommend operational efficiency improvements across the organization. Ensure internal and external clients are pr...
  • 8 Days Ago

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CK8 - Technical Support Specialist
  • Reliable Reports, Inc.
  • College Station, TX FULL_TIME
  • SUMMARY: The Technical Support Specialist will maintain existing end user systems and recommend operational efficiency improvements across the organization. Ensure internal and external clients are pr...
  • 8 Days Ago

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Sales Support and Tender Specialist
  • Edenred Italia SRL
  • Milano, TX FULL_TIME
  • Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the wo...
  • 26 Days Ago

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0 Litigation Support Specialist jobs found in Temple, TX area

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Juvenile Probation Officer I/Case Manager
  • Bell County
  • Killeen, TX
  • Juvenile Probation Officer I / Case Manager - Group 308/Step I General Description Works with youth that have been adjud...
  • 4/26/2024 12:00:00 AM

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Associate Attorney
  • Bobby Dale Barina
  • Temple, TX
  • Associate Attorney in Family and Criminal Law - Join Our Mission to Make a Difference Introduction: Are you ready to mak...
  • 4/25/2024 12:00:00 AM

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PRN ADMISSION / INTAKE COUNSELOR (LPC, LMSW, LCSW)
  • UHS
  • Temple, TX
  • Responsibilities Canyon Creek Behavioral Health (a UHS facility): Canyon Creek Behavioral Health is a 102-bed, acute car...
  • 4/25/2024 12:00:00 AM

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Remote Licensed Professional Counselor
  • Headway
  • Temple, TX
  • Mental health clinicians use Headway in a number of ways, ranging from conducting psychotherapy sessions with patients t...
  • 4/24/2024 12:00:00 AM

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Remote Licensed Professional Counselor
  • Headway
  • Killeen, TX
  • Mental health clinicians use Headway in a number of ways, ranging from conducting psychotherapy sessions with patients t...
  • 4/24/2024 12:00:00 AM

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Litigation Paralegal
  • Daniel Stark Law
  • Killeen, TX
  • Location include Austin, Killeen, & Bryan. Click here to preview the DS experience: DS Team Experience Job Summary You m...
  • 4/24/2024 12:00:00 AM

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Associate Attorney
  • Bobby Dale Barina
  • Temple, TX
  • Associate Attorney in Family and Criminal Law - Join Our Mission to Make a Difference Introduction Are you ready to make...
  • 4/23/2024 12:00:00 AM

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Internal Revenue Agent (Reviewer - Examiner) 12 MONTH ROSTER - AMENDED
  • Department Of The Treasury
  • Waco, TX
  • Duties WHAT IS THE WHISTLEBLOWER OFFICE (WBO) DIVISION? A description of the business units can be found at: https://www...
  • 4/22/2024 12:00:00 AM

Temple is a city in Bell County, Texas, United States. As of 2016, the city has a population of 73,600 according to a US census estimate. Located near the county seat of Belton, Temple lies in the region referred to as Central Texas and is a principal city in the Killeen–Temple–Fort Hood Metropolitan Statistical Area, which as of 2015 had a population of 450,051. Located off Interstate 35, Temple is 65 miles (105 km) north of Austin and 34 miles (55 km) south of Waco. Temple has developed as a small city with a number of arts and retail amenities not typically associated with a smaller commun...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Litigation Support Specialist jobs
$75,336 to $95,444
Temple, Texas area prices
were up 1.2% from a year ago

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