Loan Collection Clerk jobs in Fairbanks, AK

Work for Alaska's Best Bank!

We love teamwork! We love well-being! We love our community!

If you enjoy being part of a busy, energetic environment with lots of new faces everyday, we have the perfect job for you!

Mt. McKinley Bank:

We are seeking a Loan Receptionist to greet our customer at the Downtown Branch loan department and over the phone in a professional and friendly manner. This person needs to be reliable and dependable.

Essential Duties and Responsibilities

- Operates multi line telephone system to answer incoming calls and directs callers to appropriate personnel. Act as 2nd phone receptionist in main lobby at the Downtown office.

- Retrieves messages from voice mail and forwards to appropriate personnel.

- Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.

- Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.

- Answers questions about organization and provides callers with address, directions, and other information.

- Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.

- Keeps track of Officers’ whereabouts on the floor for customers or bank personnel needs.

- Makes and maintains the coffee galley for the 2nd floor on a daily basis.

- Updates appointment calendars utilizing Outlook.

- Receives, sorts, and routes mail, and maintains and routes publications. Prepares outgoing mail by typing envelopes for regular mail, certified mail, etc.

- Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.

- Prepares orders, receives, and maintains office supplies.

- Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.

- Performs other clerical duties as needed, such as filing, photocopying, and collating.

- Proficient in computer literacy, including knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)

- Takes loan payments, pre-paid payments, etc. for loans.

- Orders, receives, and maintains office supplies.

- Creates and prints memos, correspondence, reports, and other documents when necessary. Assists with reports for Loan Officers.

- Prepares file labels for closed loans.

- Organizes loan files to ensure documents are in the same order for every file.

- Prepares the sending of all Christmas cards to loan customers.

- Prepare Federal Express Labels on a daily basis. Contacts Federal Express if there is not a pickup for the next day.

- Acts as backup to the Administrative Assistant.

Adjusts work schedule when the main lobby Receptionist is out of the bank, coordinating with Admin Assistant as needed.

- Other duties as assigned.

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the organization.

No Supervisory Responsibilities

Full-time: 40 hours per week, normally 8 am - 5 pm, Monday - Friday

OUR BENEFITS (full-time):

401(k)

Vacation, personal and sick leave

Medical, dental and vision coverage

Life, AD&D insurance

Gym at the Downtown Branch

Employee Assistance Program

Tuition Reimbursement

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. We prefer two years of customer service experience.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Member FDIC

EEO Employer

Job Type: Full-time

Pay: $17.50 - $18.50 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person