Loan Collection Clerk supports the collections group by performing routine administrative and clerical tasks. Inputs data, coordinates document distribution, and responds to customer requests related to loans. Being a Loan Collection Clerk requires a high school diploma. Typically reports to a supervisor. The Loan Collection Clerk possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
About us
We are a professional exotic car leasing company since 2010.
Overview:
Join our team at Exotic Car Leasing as a Collection Agent and Risk and Recovery Specialist. We offer a fast paced work enviroment and are currently seeking an energetic and dedicated individual with excellent communication skills to assist us in managing the risk of our Exotic Car Loan portfolio. Only experienced individuals who are bilingual (English/Spanish) and local to the Pompano Beach area will be considered.
Skills and Responsibilities of the perfect candidate:
- Advanced written and verbal communication skills required. Position may require communication with Lessees, Insurance Agents, Body Shop employees and Repossession Agents via phone, email, text and chat.
-Expert negotiation skills. Utilize negotiation skills and overcome objections to persuade customers to resolve delinquency on their auto loan.
-Utilize and master multiple softwares- Master payment processing software in order to track and manage accounts receivable. Master GPS tracking softwares in order to execute light skip tracing.
-Contact customers to collect outstanding payments and resolve billing issues
- Provide exceptional customer service while assisting customers with billing inquiries
- Maintain accurate records of all collection activities
- Adhere to phone etiquette standards when communicating with customers
Experience:
- Previous experience in collections or accounts receivable preferred
- Excellent customer service skills with the ability to handle challenging situations effectively
-Proficient in Excel and Word
This position offers a competitive salary and opportunities for professional growth within the organization.We encourage qualified applicants to apply here. If you have a passion to work in a dynamic environment, we encourage you to apply at Exotic Car Leasing!
Job Type: Full-time
Pay: $45,000.00 - $50,000.00 per year
Benefits:
Weekly day range:
Work setting:
Ability to Relocate:
Work Location: In person
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