Lockbox Manager jobs in Kansas City, MO

About Working at Commerce

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.

Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.

Compensation Range

Hourly: $16.50 - $16.50 (Amount based on relevant experience, skills, and competencies.)

About This Job

As an Overnight, 3rd Shift Payment Processor, you’ll be responsible for the daily processing of remittance accounts and meet high standards for production and quality. You’ll keep money flowing quickly and efficiently. If you’re a stickler for details and are good at working fast, we’d love to talk.

Work Schedule

• Sunday - Thursday, 9:30pm-6:00am on-site in downtown Kansas City, MO
• All 3rd Shift employees receive a 15% shift differential

Essential Functions

• Working Overnight (3rd shift)
• Meet department production & quality goals while working independently
• Sort mail using OPEX mail sorting equipment
• Hand sort accounts by box while meeting department production & quality standards
• Fully operate, clean and maintain all mail equipment
• Contact service on mail equipment if need occurs
• Cross-train and deliver results in other areas of the department as needed
• Perform data entry keystrokes at department production & quality standard
• Read and interpret unique customer account instructions and department processing guidelines for 600 accounts
• Workgroup item processing that includes batch log on, batch re- association and the ability to process multiple accounts with different processing instructions
• Meet customer deposit, scanning and transmission deadlines
• Operate high or low speed scanning equipment with high degree of accuracy while maintaining production standards
• Perform other duties as assigned

Knowledge, Skills, and Abilities Required

• Strong organizational skills
• Strong attention to detail and decision-making skills
• Manual Dexterity and eye-hand coordination
• Ability to lift up to 15 pounds
• 10 Key by Touch with 4,000 keystrokes per hour with a high degree of accuracy
• Repetitive hand movement
• Ability to stand for up to 8 hours
• Ability to maneuver multiple screens to complete keying in order to meet various deadlines throughout the shift
• Interpret and follow directions across multiple accounts
• Multi-task across functions as needed
• Motivated and organized self- starter with strong attention to detail and ability to manage multiple priorities
• Effectively communicate individual processing challenges to immediate lead/supervisor
• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
• Basic ability to navigate computer systems effectively
• Basic level proficiency with Microsoft Office Outlook, Word, Excel, PowerPoint and SharePoint

Education & Experience

• High School Diploma or equivalent combination of education and experience preferred
• 1 years data entry or related experience in remittance processing, claims or high-volume processing, accounts receivable, bank operations, teller or other retail banking experience

***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is for the Remittance Processor II job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base hourly range is $16.50. The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.

Location: 811 Main St, Kansas City, Missouri 64105

Time Type:

Full time

Job Type: Full-time

Pay: $16.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Schedule:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Kansas City, MO: Relocate before starting work (Required)

Work Location: In person