Logistics Director jobs in Stockton, CA

RESPONSIBILITIES

Order Picking and Replenishment

• Works closely with management to understand the volume and resource scheduling plan for orders and the respective deadlines which must be achieved.
• Uses the work plan for the shift in allocating orders in small manageable batches respecting best practices and limiting work queue intervention.
• Ensures customer orders are released to operations to enable completion as per management’s order fulfillment work plan.
• Plans and ensures any value-added services such as stickering, MH10 labels and consolidation of LPNs is completed before final staging.
• Identifies order opportunities for fluid loading.
• Immediately investigates any short allocation and determine corrective steps required to resolve.
• Communicates progress in resolving short allocations with management.
• Monitors the WMS work queue to ensure work is being completed as per the order fulfillment work plan and reports any delays immediately to management.
• Schedules, allocates and sets task priorities for customer rush orders.
• Uses Outbound Order Progress Display/Load Planning Operations to monitor order progress to ensure timely completion of order picking.
• Works with management to plan work allocation for the next shift where there are resource constraints such as equipment or labour.
• Identifies and reports to management any reoccurring interruptions, errors or opportunities to improve the workflow.

Inbound and Outbound Freight

• Using the inbound and outbound schedule assigns work to MHE Operators and monitors the flow of work throughout the shift.
• Works with the supervisor to coordinate the most effective manner to organize inbound and outbound loads.
• Uses WMS to monitor receiving and shipping task progress to ensure timely completion of scheduled loading and offloading.
• Assigns work and work instructions to Team Members for the manual offloading of trailers ‘lumping’.
• Ensures customer rush order delivery commitments are met.
• Identifies and reports to management any reoccurring interruptions, errors or opportunities to improve inbound and outbound freight flow.
• Communicates progress for offloading and loading and reports any delays immediately to management.
• Records in WMS delivery of received inbound trailers not yet put-away to a location.
• Closes customer orders in Receiving Truck Operations.
• Prepares all inbound and outbound transport carrier paperwork, including customer specific requirements.
• Ensures proper paperwork for multi-stop outbound freight.
• Records and maintains trailer numbers and dock door numbers in WMS.
• Monitor Load Planning Operations and ensures the site has adequate empty trailers to meet outbound shipping demand, advises carriers or CSR where there is a shortfall.
• Oversee and control the arrival, departure, movement and storage for trailers in the yard.
• Communicates with drivers to move trailers within the yard to ensure inbound and outbound trailer requirements are adequate.
• Check and track load arrivals and departures times during the shift and investigate missed deadlines for resolution.
• Maintains CHEP inventory.

EXPERIENCE

• Three (3) years warehouse experience, preferably with some team lead experience.
• Previous experience with Warehouse Management Information System (WMS), preferably Red Prairie.

COMPETENCIES

SKILLS

• Ability to make sound independent decisions and escalate any non-routine decisions to management.
• Strong attention to detail and prioritization skills.
• Ability to anticipate problems and solve problems to resolution.
• Excellent verbal and written communication skills to work in a customer focused environment.
• Able to adapt to change and quickly adopt new methods and practices required to meet changing business needs.
• Learns quickly and can transfer their knowledge to others.
• Intermediate level knowledge of WMS system, preferably Red Prairie.
• Basic knowledge of Excel.

CUSTOMER SERVICE AND “OUR WAY” CULTURE

• As a team member works collaboratively with Metro employees in a team-oriented environment.
• Exceptional customer service attitude.
• Looks for ways to say “Yes” to the customer (internal and external).
• Promote and support team member driven social initiatives.
• Follow established processes and achieve customer Key Performance Indicators (KPIs).
• Commitment to quality of work.
• Approachable, positive interpersonal style.
• Maintain open, honest relationships.

HEALTH & SAFETY

• Without compromise maintain a safe and clean work environment.
• Follows the Occupational Health and Safety Act including Safety, Violence and Harassment laws.
• Reports any hazards in the workplace to management.
• Must not use or operate equipment in a manner that would endanger self or others.
• Must not put other workers at risk by their actions.
• Ensures safety accident and incidents are immediately reported to management.

MEASUREMENT

The following targets apply unless contractual agreements differ:

• On-time allocation (execution of work plan) determined base on allocation date to management’s plan. The Plan is executed at 100%.
• Manual work queue intervention is an exception and only performed if intervention is required to resolve a problem. Manual work que allocation should be less than 10% of the time.
• Allocation of work is completed using a logical order sequence to ensure ship date and time are met. The sequence of work allocation is completed as per plan at 100%.
• Use of cancel and reallocate function in Red Prairie is below 5%.
• Concerns that impact the execution of the plan are timely escalated to eliminate or reduce any negative impact on customer service. Communication happens within 30 minutes of recognizing the problem.
• Reaction to rush orders results in on-time shipment.
• Forced or Outlawed replenishment is less than 5%.

EDUCATION

• Completion of a secondary school diploma preferred or the equivalent in a combination of education and experience.
• College diploma in Logistics Management is an asset.

CERTIFICATIONS

• None

WORKING CONDITIONS

• Able to work a flexible work schedule including overtime, evenings, nights and weekends when required.
• Primarily works in an office environment at a computer with a limited amount of time spent in the warehouse walking and standing.

Rate of Pay: $23.00/hr.