Mail Clerk, Sr. jobs in Spokane, WA

Roles & Responsibilities

- Use of postage meter, FedEx Ship Manager software, copier equipment, calculator, desktop computer.
- Sending and receiving daily mail and packages via USPS and courier.
- Distribute mail & packages to designated office drop-off points (mail stops) daily.
- Computer use including Microsoft Outlook, Excel, Word & Adobe Acrobat DC Pro software.
- Answer customer questions regarding costs and best ways for outbound mailing & shipping.
- Hand stuffing inserts into envelopes for daily mailings.
- Perform binding and finishing work when needed.
- Opening, saving, and transferring computer files based on established protocols.
- Maintain records for management reports and inventories of supplies.
- Deliver completed copy jobs to pre-determined customer locations within the site.
- Maintain daily meter and service logs.
- Answer department phone lines as needed.
- Cash register and transaction log entry.
- Perform other duties as assigned.

Minimum Qualifications

• Requires high school diploma or GED and1-2 years of related work experience.
• Minimum of 2 years experience in legal industry is highly desired.
• ABILITY TO PROVIDE AN EXCELLENT CUSTOMER EXPERIENCE, UTILIZING STRONG CUSTOMER SERVICE, PERSONAL AND COMMUNICATION SKILLS.
• Working knowledge of copier and other related equipment and repair is preferred.
• Ability to utilize a mixture of hardware and software to support functions such as cost recovery, document management and advanced workflow.
• Requires knowledge and understanding of shipping/receiving procedures.
• Basis electronics knowledge is preferred.
• Possesses ability to work independently and flexibly to complete projects.
• Possesses ability to determine correct method and packing material as well as check packing slips for accuracy of incoming materials.
• Possesses ability to comprehend instructions concerning mail delivery.
• Possesses troubleshooting and problem-solving skills.
• Possesses ability to read and comprehend written technical information in the form of manuals, parts books and related publications.
• Possesses excellent customer relations skills and excellent verbal communication skills.

Job Type: Full-time

Pay: $19.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Application Question(s):

• Please provide your email address.

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 2 years (Preferred)
• Data entry: 1 year (Preferred)
• mail sorting: 2 years (Preferred)

Ability to Commute:

• Spokane, WA 99202 (Preferred)

Work Location: In person