Mail Server Administrator jobs in Phoenix, AZ

DPC&S Direct Path is a Donor Development Company that specializes in acquiring, communicating with, and retaining donors that will support the mission of each of our clients. We are a family-owned company with a proven 35-year track record that specializes in providing full-service donor development and marketing services to non-profit organizations.

Job Outline:

Oversee and review Incoming Mail in preparation for daily finals. Monitor and execute all phases of verifying and the process for producing daily finals.

Job Responsibilities:

• Implement company procedures and objectives
• Understand caging processes, and assist as necessary
• Ensure all mail is verified and Finals are produced in a timely fashion
• Integrate emails and status reports into daily work as necessary
• Utilize and interact with tools provided for tracking tickets and open work
• Ensure all Finals are provided to Data Entry Administrator
• Release batches for deposits and reconcile reports
• Resolve any out of balance deposits, batches, or transactions
• Transmit electronic deposits
• Management of the lockbox, safes, and their contents
• Report on daily mail volumes
• Proactively recommend and specify changes to process and systems to improve the team’s performance and efficiency
• Perform quality control on mail pieces and daily reports forwarding to clients
• Communicate with clients, as necessary
• Make sure workstations are kept tidy at all times
• Ensure Daily Client Status report is updated regularly and any open issues followed-up on a daily basis
• Understand how office equipment works and troubleshoot as necessary
• Assist Processing Manager as needed, including back-up
• Act as a mentor and leader for all Clerk levels

Job requirements:

• 1-3 years of Mail and Payment processing experience
• 1-3 years of 10-key and Accounting experience preferred
• Must be detail-oriented
• Must be flexible and adaptable to changes in policy or process
• Must be proficient in accounting and balancing
• Competent in basic computer applications

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Application Question(s):

• The schedule for this position is Monday - Friday, 8:00am to 5:00pm. Does this schedule work for you?
• We are located at 2395 W. Utopia Road Phoenix, AZ 85027. Does this location work for your daily commute?
• How many years of Document Scanning and/or Mail Processing experience do you have?
• Do you have any Lockbox Services experience?
• How many years of 10-Key experience do you have?
• What is you desired hourly rate?

Work Location: In person