Mailroom Manager directs and oversees mailroom activities including the sorting and delivery of incoming mail, as well as the preparation and sending of outgoing mail. Monitors inventory, checks and reorders items as needed. Being a Mailroom Manager receives and allocates office supplies. May require a bachelor's degree. Additionally, Mailroom Manager typically reports to a manager or head of a unit/department. The Mailroom Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Mailroom Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Responsibilities:
• Handling/Sorting Mail for inbound/outbound delivery
• Processing of packages for outbound delivery for Fed-Ex & USPS
• Operates various office equipment, software and/or tools required by the department to complete assigned tasks
• Answers and responds to incoming phone calls and emails requesting support relative to the assigned department
• Performs routine record filing and may be responsible for the set up and maintenance of filing systems
• Receives and distributes mail, reports and other department records
• Researches and analyzes data under the guidance of a higher level personnel
• Communicates clearly and accurately with internal and external customers
• Performs simple mathematical equations and completes routine forms as needed
• Maintains operating knowledge of manual and computer systems utilized by the assigned department
• Supports other departments during installs, upgrades and conversions according to goals of the assigned department
• Receives cross-training in one or more department functions and is able to perform duties for any absent personnel within the department
• Trains and develops new and existing personnel
• Completes departmental reporting as needed
• Completes other duties, including special projects, as assigned by Management
Education Requirements:
• High School Diploma or GED
Experience Requirements:
• See Grade Level Distinctions
Skill Requirements:
• Experience with Word, Excel, and other MS Office Suite applications
• Effective listening, telephone, verbal and written communication skills
• Accurate computer keyboard and data entry skills
• Ability to learn new products and technology quickly
• Positive, professional attitude and adaptive to change
• Ability to sit for extended periods of time in a relatively stationary position
• Ability to perform repeated bending, standing and reaching
• Ability to occasionally lift up to 40 pounds
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