MAILROOM SUPERVISOR jobs in Dallas, TX
Recently Added MAILROOM SUPERVISOR jobs
Mansion Front Desk Supervisor
- Front Desk Supervisor
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Dallas, TX
FULL_TIME
-
Job summary -• Responsible for supervision of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff.Essential Duties and Responsibilities – (Key Activities)The following are specific responsibilities and contributions critical to the successful performance of the position:• Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.• Ensure that standards are maintained at a superior level on a daily basis.• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.• Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.• Maintain positive guest relations at all times.• Resolve guest complaints, ensuring guest satisfaction.• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.• Maintain complete knowledge at all times of:
- All hotel features/services, hours of operation.
- All room types, numbers, layout, decor, appointments, and location.
- All room rates, special packages, and promotions.
- Daily house counts and expected arrivals/departures/ VIPs.
- Room availability status for any given day.
- Scheduled in-house group activities, locations, and times.
- All hotel and departmental policies and procedures.
• Access all functions of the computer system.• Answer department telephone within 3 rings, using correct greeting and telephone etiquette.• Establish par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business.• Ensure that current information on rates, packages and promotions are available at the Front Desk and that all staff is knowledgeable on such.• Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations.• Prepare and adjust weekly work schedules in accordance with staffing guidelines and labor forecasts.• Ensure that staff report to work as scheduled. Document any late or absent employees.• Coordinate breaks for staff.• Assign work duties to staff.• Conduct pre-shift meeting with staff and review all information pertinent to the day's business.• Inspect grooming and attire of staff; rectify any deficiencies.• Inspect, plan, and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel.• Constantly monitor staff performance in all phases of service and job functions. rectify any deficiencies with respective personnel to include Front Desk staff, Bell/Door staff, PBX staff and Concierge staff.• Monitor the hotel front entrance and resolve any congested situations.• Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently.• Monitor communication logs and ensure that guest requests are followed up within minutes.• Monitor safe deposits boxes procedures; audit accuracy of cards with proper signatures and ensure availability of keys.• Monitor guest mail and ensure that it is processed according to procedures.• Monitor and ensure that express checkouts are processed through the system.• Monitor the staffs' interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel.• Assist staff with their job functions to ensure optimum service to guests.• Observe guest reactions and confer frequently with staff to ensure guest satisfaction.• Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations.• Ensure security of guestroom access.• Monitor and ensure that all cashiering procedures comply with Accounting policies and standards:- Contracted banks
- Shortages/overages
- Late charges
- Petty cash/paid outs
- Adjustments
- Posting charges
- Making change for guests
- Cashing personal/travelers checks
- Payment methods/processing
- Settling accounts
- Closing reports
- Cashier reports
- Balancing receipts
- Dropping receipts
- Securing banks
• Review previous night's no-shows, verify, and ensure billing of such.• Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Front Desk procedures.• Assist staff with expediting problem payments.• Anticipate sold-out situations and know how many rooms are overbooked. Handle overbooked or “walked” guests.This list of essential functions is not exhaustive and may be supplemented, as necessary.Other Standard Responsibilities -Experience -• Minimum one year experience as a Front Desk Agent, preferably in a luxury or ultra-luxury hotelGeneral Skills -• Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.Technical Skills -• Ability to communicate (verbal and written) in English with co-workers, guests, and management.• Working knowledge of MS Word, Excel• Knowledge of PMS and hotel point of sales systems.• Ability to stand for prolonged periods of time.Education or Certification -• High school diplomaLanguage -• Required to speak, read, and write English, with fluency in other languages preferred.•Physical Requirements -• Must be able to endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, lift up to 20 pounds, and satisfactorily communicate with guests and co-workers to their understanding.Others –• While this job description is intended to be an accurate reflection of the duties involved in this position, the company reserves the right to add, remove or alter duties when business need dictates. - 23 Days Ago
Mailroom Lead
- GAINSCO Auto Insurance®
-
Dallas, TX
FULL_TIME
- Are You Driven?® We Are. We are a company of driven, enthusiastic and determined people. We celebrate achievement and success. We foster innovation, determination and recognition. Because of that, our...
- 7 Days Ago
Mailroom Clerk (Onsite)
- First American
-
Irving, TX
FULL_TIME
- Who We AreJoin a team that puts its People First! First American Docutech offers a wide range of document technology solutions for mortgage, home equity and consumer lending, including document genera...
- 1 Month Ago
Mailroom Clerk (Onsite)
- First American Financial Corporation
-
Irving, TX
OTHER
- Who We AreJoin a team that puts its People First! First American Docutech offers a wide range of document technology solutions for mortgage, home equity and consumer lending, including document genera...
- 1 Month Ago
Mailroom -Fulfillment Processor - Outbound (PTX2024-6858)
- RealManage
-
Plano, TX
FULL_TIME
- Overview CiraConnect provides world-class cloud-based software and on-demand “back-office” shared services (SaaS) for self-managed community associations, professional community association management...
- 7 Days Ago
Supervisor
- The Piada Group
-
Mc Kinney, TX
FULL_TIME
- Overview At Piada Italian Street food we are passionate about food and hospitality. A leader in the fast casual movement, Piada combines fresh, modern Italian cuisine, in a delicious made to order for...
- 10 Days Ago
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0 MAILROOM SUPERVISOR jobs found in Dallas, TX area
Front of Office Administrative Assistant
- Informa Markets
-
Irving, TX
- Informa Markets creates platforms for industries and specialist markets to trade, innovate and grow. Our portfolio is co...
- 4/19/2024 12:00:00 AM
Senior Manager Legal Office Administration
- Request Technology, LLC
-
Dallas, TX
- *We are unable to sponsor for this permanent Full time role, this role requires working onsite 5 days per week in Dallas...
- 4/18/2024 12:00:00 AM
Coordinator Building Services
- Bernard Nickels & Associates
-
Dallas, TX
- A top retail company is looking for a Building Services Coordinator professional. Job Title: Coordinator – Building Serv...
- 4/17/2024 12:00:00 AM
Bilingual Leasing Consultant
- Certified Apartment Staffing
-
Arlington, TX
- Job Description Job Description A Leasing Agent/Consultant is responsible for renting out housing properties and assisti...
- 4/17/2024 12:00:00 AM
Customer Service Agent-11
- Jones Lang LaSalle Incorporated
-
Plano, TX
- **About JLL** Were JLLa leading professional services and investment management firm specializing in real estate. We hav...
- 4/16/2024 12:00:00 AM
Office Team Lead - 29185
- Exela Technologies
-
Dallas, TX
- Job Description Job Description Why Exela? Help us revolutionize the way that business around the world gets done. As a ...
- 4/16/2024 12:00:00 AM
About Dallas, Texas
Dallas (/ˈdæləs/), officially the City of Dallas, is a city in the U.S. state of Texas and the seat of Dallas County, with portions extending into Collin, Denton, Kaufman and Rockwall counties. With an estimated 2017 population of 1,341,075, it is the ninth most-populous city in the U.S. and third in Texas after Houston and San Antonio. It is also the eighteenth most-populous city in North America as of 2015. Located in North Texas, the city of Dallas is the main core of the largest metropolitan area in the Southern United States and the largest inland metropolitan area in the U.S. that lacks ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for MAILROOM SUPERVISOR jobs
$48,796 to $65,080
Dallas, Texas area prices
were up 2.2% from a year ago
were up 2.2% from a year ago
What does a MAILROOM SUPERVISOR do?
MAILROOM SUPERVISOR in Colby, KS
Represents the College in a professional manner as evidenced by dress, demeanor and the discharge of daily responsibilities, in keeping with the mission of the institution.
June 27, 2021
Operates cash register and assists with bookstore sales and service.
July 14, 2021
Performs various office tasks assigned by Bookstore Manager.
August 02, 2021
Assumes responsibility for promoting, supporting and facilitating student learning.
August 08, 2021
Promotes friendly customer service and bookstore atmosphere.
September 18, 2021
Enter key and room condition report (RCR) status.
September 27, 2021
Assists with processing of textbooks, non-texts, imprinted apparel and other items, gifts, school supplies and candy as directed by the Bookstore Manager.
November 12, 2021
MAILROOM SUPERVISOR in Oklahoma City, OK
Order FedEx labels for client locations.
October 20, 2021
MAILROOM SUPERVISOR
Record the date of receipt, name of the sender, and location of the receiver.
May 27, 2021
Deliver mails to departments and to individuals within the organization.
September 07, 2021