Managed Care Coordinator jobs in Amarillo, TX

Job Summary:  The Care Coordinator is key member of our team, who will deliver continuous patient monitoring and care coordination by assisting (virtually) chronically ill patients from a remote setting.  The Care Coordinator will work closely with the patients that are enrolled in a Chronic Care Management program (CCM) and/or Remote Physiological Monitoring program (RPM). The Care Coordinator will communicate effectively and efficiently the patient’s care plan by educating via telephone each month. 

Duties and Responsibilities:

• Conducts monthly phone calls with patients, providers, specialty practices, pharmacies, etc. to ensure assigned patients have access to what they need between regular office visits.
• Monitors and reports biometric readings such as blood pressure or blood sugar, Po2 saturation and weight. 
• Counsel enrolled patients in CCM and/or RPM to improve compliance of device utilization and care plan goals, as directed by the patient's provider.
• Coordinates with RN’s and the providers by providing input and assist in formulating personalized care plans for each patient assigned
• Documents and communicates information to and from the providers and other care resources to provide effective care to the patient.
• Accurately document for reporting and forecasting internally & externally in EMR
• Identifies social determinants of health, gaps in care, and eligibility for assistance or other referral services for assigned patients.
• Communicates positively and effectively to influence positive health outcomes.
• Manages the schedule and appropriate contact levels for servicing up to 250 dedicated patients per month.
• Provides quality based CCM/RPM program while maintaining HIPAA Regulation and safety.  Adherence to ethical, legal, and accreditation/regulatory standards at all times.

Requirements:

• 2 years healthcare experience as a CMA/CNA with current certifications with at least 1-year acute care experience.
• Call Center experience preferred.
• Patient Care coordination experience in a Chronic Care setting is preferred
• Technology experience with multiple system such as EMR/EHR, Microsoft Office, and comfortable learning new software platforms preferred
• Exceptional written and oral communication
• Outstanding interpersonal skills
• Fluent in English (speak, read, and write) 
• Fluency in Spanish is high desirable (speak, read, and write)  
• Strong work ethic, must be highly self-motivated, organized, and able to work independently
• Ability to handle frequent interruptions and ability to adapt to workload changes
• Ability to work or be available for full-time work (36 hours/week)

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries.  We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.