Managed Care Provider Relations Manager develops, manages, and sustains relationship with members of physician network of managed care service providers. Recruits new physicians and manages the credentialing and orientation process. Being a Managed Care Provider Relations Manager serves as a resource for physicians, answering questions and providing information about network procedures or contracts. Monitors provider performance and resolves any issues. Additionally, Managed Care Provider Relations Manager reviews billings and claims payments according to managed care contracts. Requires a bachelor's degree. Typically reports to the head of a unit/department. The Managed Care Provider Relations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Managed Care Provider Relations Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
The Patient Care Advocate (PCA) is responsible for creating an exceptional customer experience for our medical dispensary patients. This role ensures all sales are compliant with state regulations, that customer needs are heard and met throughout the sales process; and that transactions are accurately recorded in our point-of-sale (POS) and inventory tracking systems. This role is critical to upholding Justice Cannabis culture, values, and code of conduct.
Essential Functions and Responsibilities
· Ensures customers are accurately logged in state mandated patient tracking system
· Assists customers in product selection based on defined treatment plan and product availability
· Achieves daily/weekly sales objectives by seeking opportunities to introduce new and alternative products
· Performs all sales transactions in compliance with state regulations governing the sale of cannabis products
· Completes required documentation for product sales
· Ensures all sales and transactions are entered in point-of-sale and inventory management systems per state regulations
· Assists in maintaining a safe, clean, and organized operating environment
· Complies with all state regulations as well as JC’s operating policies, procedures and practices
· Complies with all safety and security protocols for dispensary staff
· Answers phones, responds to voicemail and takes product orders via phone
· Establishes on-going relationships with dispensary customers and completes customer profiles to assist in future sales and service opportunities
· Maintains knowledge on new and existing products via vendor training, documentation, cross-training with the dispensary manager, on-site pharmacists, and seasoned PCA’s
· Models JC values, culture, brand, and our code of conduct
· Performs other related duties as assigned.
***Pay rate starts at $15 per hour
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