Managed Care Provider Relations Manager jobs in Davenport, IA

PTSolutions the leading supplier of industrial tools in the Midwest and one of the Top 100 distributors in the United States. With more than 30 locations throughout the country and more than 400,000 square feet of warehouse space, PTSolutions is continuously expanding our product offerings, while guaranteeing responsive personal service and same-day shipping.

As our customers’ business grows, we grow with them. PTSolutions offers a variety of customizable, advanced inventory options that reduces overspending & overhead and brings our customers to the next level. PTSolutions conducts on-site evaluations and provides training programs to help our customers improve their manufacturing process and reduce costs. From VMI to procurement, PTSolutions is a full-service provider that will be with our customers every step of the way.

We’re looking for a Vendor Managed Inventory (VMI) Specialist to join our team. Working as a VMI Specialist, you will play a pivotal role with supporting our customers’ manufacturing process & capabilities. We will provide the training needed for you to effectively & efficiently install, maintain, troubleshoot, and repair the tool & MRO industrial vending machines that are located in our customers’ manufacturing facilities. The VMI Specialist can effectively support our customers from either our Des Moines area or Quad Cities area facilities or from a home office. Installations, inventory replenishments, and some hands-on repairs will require an onsite visit. The customer territory you will be responsible for is in the Central Iowa/Western Illinois region.

Why join the PTSolutions Team?

• Work Remotely with a Flexible Schedule & No Weekends!
• Paid Holidays, Paid Vacation, and Attendance Awards
• Competitive Pay with Overtime eligibility
• Company Car/Monthly Allowance and Company Phone/Monthly Allowance
• Growth opportunity locally & nationally (we promote from within!)
• Tuition Reimbursement
• 401(k) with Company Match
• PPO Medical, Vision, and Company Paid Dental
• Company Paid Short Term Disability, Long Term Disability, Life Insurance, EAP
• Voluntary Employee/Spouse/Child Life Insurance; Accident, Hospital Indemnity, Critical Illness Insurance
• Uniform shirts provided
• Check out our website for more information! https://www.pts-tools.com/

If your experience aligns with the description below and you’re ready to be a part of a growing team and a true partner to our customers, then click Apply Now! Placement will occur ASAP.

POSITION RESPONSIBILITIES:

• Set up, program, and troubleshoot tool & MRO industrial vending machines
• Answer and respond to multiple calls daily while creating & logging service tickets.
• Regularly maintain an accurate inventory for each machine at each customer; remotely via the communicated machine data & onsite as required.
• Communicate with all customer personnel in a timely, professional, and courteous manner.
• Quickly respond to customer demand for replenishment & additional product lines in their VMI programs.
• Maintain quality service levels and process efficiencies while providing for continuous departmental improvements.
• Effectively coordinate with local Field Sales, Sales Manager, and VMI Manager regarding customer accounts & best practices.
• Assist with other projects & duties when the business needs require.
• Travel: 50% (daytime only; no overnights)

REQUIRED QUALIFICATIONS:

• Must be age 21 in order to drive a company vehicle
• Valid driver’s license with clean driving record

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED TO BE SUCCESSFUL IN THIS POSITION:

• Plans and organizes tasks & work responsibilities to achieve goals and objectives while remaining calm & professional under pressure
• Self-directed and possesses a high level of productivity and personal organization
• Customer-centric attitude and a desire to grow with & contribute to customer-focused company
• Excellent communication skills including verbal, written, and interpersonal are required
• Strong problem solving and deductive reasoning skills
• Mechanically inclined with a keen focus on the details; enjoy taking things apart & accurately putting them back together
• Proficient use of a Windows computer, Microsoft Office & Teams
• High School Diploma or GED Equivalency

PHYSICAL REQUIREMENTS:

• Ability to lift, slide, and lower packages that typically weigh up to 50lbs
• Frequent twisting, bending, standing

This job description is not intended to be all-inclusive. Employee may be required to perform other related duties to meet the ongoing needs of the Company.

This position is based in either our Ankeny, IA or Eldridge, IA facilities, so only candidates residing in those areas will be considered. Must be authorized to work in the United States.

Berkshire Production Supply LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
From: Berkshire Production Supply