Managed Care Provider Relations Manager jobs in Lake Charles, LA

PROGRAM: Mental Health Rehabilitation
REPORTS TO: Clinical Manager (LMHP)
SUPERVISED BY: Regional Manager; Regional and agency Clinical Manager (LMHP); Corporate Compliance Officer

RESPONSIBILITIES:
 Provide Strength-based, solution-focused supportive therapeutic services in the community.
 Provide consumer driven and family oriented services, conducted within the context of the consumers’ natural environment.
 Provides client-centered, individual Psychosocial Skills Rehabilitation (PSR) services in the community.
 Be knowledgeable of your clients including their strengths, diagnosis, treatment goals and treatment plan.
 Assess each recipient for Strengths, Resources, and Goals within first 30 days of treatment; provide Strength-based planning and treatment on an ongoing basis.
 Assist with 90 Day reviews
 Participate in collaborative meetings with Rehabilitation Services staff, other agencies or community and natural supports as needed.
 Provide Crisis Intervention services to recipients as needed according to agency policies, procedures, and service definitions.
 Communicate client’s status on a regular basis, including, but not limited to changes in mood or functioning, medical issues
and all crisis and health and safety issues.
 Be knowledgeable of and adept at producing effective, clinical documentation of every contact with recipient.
 Turning in notes on time according to policy. Document all “no shows,” and communicate all difficulties contacting clients with appropriate office staff.
 Be able, or willing to learn, to use computer interface to complete documentation for billing or other purposes as needed.
 Attend all office trainings as well as regular clinical supervision sessions with Clinical Manager and/or Team Manager.
 Document services provided regularly, concisely, and completely in accordance with clinical standards by office deadline.
 Return phone calls promptly
 Follow all safety rules
 Obtain 20 training hours as required for a full time MHP or 16 training hours as required for a part time MHP yearly
 Actively participate in all evaluations conducted by Rehabilitation Services

MINIMUM QUALIFICATIONS:
 Has a Master’s Degree from an accredited university or college in the field of:
o Counseling,
o Social Work,
o Psychology or
o Sociology