Managed Care Supervisor jobs in Akron, OH

Spring into a new career with Crystal Care of Ashland..

Our nursing team is FULL

Crystal Care is seeking Dedicated, Reliable RN for our Supervisor position on our 2PM-10PM shift

NEW COMPETITIVE WAGES

Driven, Passionate, Caring Nurse? If this is you, this is the Team you want to Join!

When you join the Crystal Care of Ashland, you will quickly catch the team spirit. Coworkers and residents become family, the workplace becomes a home, and a touch of spontaneity and fun keeps everyone smiling. Our core values promote an environment of respect, courtesy, and professional excellence where you can dedicate yourself to a career you love.

What we Offer...

• Competitive wages

• Experience pay

• Affordable Medical, Dental, and Vision, Short Term and Long Term

• Supportive team members/environment

• Employee Recognition Programs

• Personal Time Off that starts IMMEDIATELY!!

PURPOSE OF YOUR JOB POSITION:

The primary purpose of your job position is to provide direct nursing care to the residents, and to supervise the day-to-day nursing activities performed by nursing assistants. Such supervision must be in accordance with current federal, state, and local standards, guidelines, and regulations that govern our facility, and as may be required by the Director of Nursing or to ensure that the highest degree of quality care is maintained at all times.

DELEGATION OF AUTHORITY:

As Unit Manager you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties.

ESSENTIAL JOB FUNCTIONS SATEMENT:

Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.

SAFETY FACTORS:

Risk Potential to Blood/Body Fluids:

Category I: Tasks in this category involve exposure to blood, body fluids, or tissues, and require the use of personal protective equipment.

Category II: Tasks in this category involve no exposure to blood, body fluids, and/or tissues, but employment may require performing unplanned category I tasks.

Category III: these tasks require no exposure to blood, body fluids, and/or tissues, and category I tasks are not a condition of employment.

ESSENTIAL JOB FUNCTIONS & RESPONSIBILITIES

Administrative Functions

• Direct the day-to day functions of the nurses and nursing assistants in accordance with current rules, regulations, and guidelines that govern the long-term care facility.
• Ensure that all nursing personnel assigned to you comply with the written policies and procedures established by this facility.
• Periodically review the department’s and unit’s policies, procedure manuals, job descriptions, etc. Make recommendations for revisions.
• Meet with your assigned nursing staff, as well as support personnel, in planning the shift’s services, programs, and activities.
• Ensure that the Nursing Service Procedures Manual is current and reflects the day-to-day nursing procedures performed on the unit.
• Ensure that all nursing service personnel comply with the procedures set forth in the Nursing Service Procedures Manual.
• Make written and oral reports/recommendations concerning the activities of your unit as required to the Director of Nursing.
• Cooperate with other resident services when coordinating nursing services to ensure that the resident’s total regimen of care is maintained.
• Ensure that all nursing service personnel are in compliance with their respective job descriptions.
• Participate in the development, maintenance, and implementation of the facility’s quality assurance program of the nursing service department.
• Working with the Business Development team, assist the Director of Nursing as needed with review all referrals for admission, in accordance with the “Green Yellow Red” policy, to assure that the needs of the individual resident can be met by the nursing department. Recommend denials when appropriate.
• Assist in developing and maintaining positive working relationships with facility medical staff, hospitals, managed care providers and community organizations.
• Participate in facility surveys (inspections) made by authorized government agencies as may be requested.
• Prepare the unit for pending facility surveys (inspections)
• Periodically review the resident’s written discharge plans. Participate in the updating of the resident’s written discharge plans as required.
• Assist in planning the nursing services portion of the resident’s discharge plan as necessary.
• Participate in weekly care conferences conducted by the physiatrist.
• Interpret the department’s policies and procedures to personnel, residents, visitors, and government agencies as required.
• Admit, transfer, and discharge residents as required
• Ensure accuracy of the accident/incident reports as necessary.
• Perform administrative duties such as completing medical forms, reports, evaluations, studies, charting, etc., as necessary.
• Serve on, participate in, and attend various facility committees (i.e., Infection Control, Policy Advisory, Pharmaceutical, Budget, Medicare, PPS, Quality Assessment and Assurance, etc.) as required, and as appointed by the Administrator. Assist committees with development, maintenance, and implementation of policies and procedures when requested.
• Participates in community health matters or projects as appropriate.

Charting and Documentation

• Complete and file required recordkeeping forms/charts upon the resident’s admission, transfer, and/or discharge.
• Review all new admission charts for accuracy and completeness. Follow up on all identified areas and forward summary of findings and actions to Director of Nursing.
• Encourage attending physicians to review treatment plans, record and sign their orders, progress notes, etc., in accordance with established policies.
• Review physician order process to ensure accuracy.
• Transcribe physician’s orders to resident charts, cardex, medication cards, treatment/care plans based on findings of daily audits.
• Review nurse’s notes to ensure they are written according to facility charting guidelines.
• Chart all reports of accidents/incidents involving residents. Follow established procedures.
• Report all discrepancies noted concerning physician’s orders, diet change, charting error, etc., to the Director of Nursing.
• Fill out and complete transfer forms in accordance with established procedures.
• Ensure that appropriate documentation concerning unauthorized discharges is entered in the resident’s medical record in accordance with established procedures.
• Perform routine charting duties as required and in accordance with established charting and documentation policies and procedures.
• Sign and date all entries made in the resident’s medical record.

Drug Administration Functions

• Ensure unit staff prepare and administer medications as ordered by the physician.
• Ensure that an adequate supply of floor stock medications, supplies, and equipment is on hand to meet the nursing needs of the residents. Report needs to the Director of Nursing.
• Order prescribed medications, supplies, and equipment as necessary, and in accordance with established policies.
• Ensure that narcotic records are accurate for the unit.
• Notify the Director of Nursing of all drug and narcotic discrepancies noted on the unit.
• Review medication records for completeness of information, accuracy in the transcription of the physician’s order, and adherence to stop order policies.
• Notify the attending physician of automatic stop orders prior to the last dosage being administered.
• Dispose of drugs and narcotics as required, and in accordance with established procedures.

Personnel Functions

• Participate in employee performance evaluations, determining your units staffing requirements, and making recommendations to the Director of Nursing concerning employee dismissals, transfers, etc.
• Inform the Director of Nursing of staffing needs when assigned personnel fail to report to work.
• Report absentee call-ins to the Director of Nursing
• Review and evaluate your department’s work force and make recommendations to the Nurse Supervisor.
• Develop work assignments and/or assist in completing and performing such assignments.
• Provide leadership to nursing personnel assigned to your unit.
• Make daily rounds of your unit to ensure that nursing service personnel are performing their work assignments in accordance with acceptable nursing standards. Report problem areas and Plan of Action to the Director of Nursing.
• Ensure that all nurse aide trainees are under the direct supervision of a licensed nurse.
• Meet with your shift’s nursing personnel, on a regularly scheduled basis, to assist in identifying and correcting problem areas, and/or to improve services.
• Ensure that unit personnel, residents, and visitors follow the department’s established policies and procedures at all times.
• Develop and maintain a good working rapport with inter-departmental personnel, as well as other departments within the facility to ensure that nursing services and activities can be adequately maintained to meet the needs of the residents.
• Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the unit.
• Review complaints and grievances made or filed by your assigned personnel. Make appropriate reports to the Director of Nursing as required or as may be necessary. Follow facility’s established procedures and assure resolution to the extent possible.
• Ensure that departmental disciplinary action is administered fairly and without regard to race, color, creed, national origin, age, sex, religion, handicap, or marital status.
• Receive/give the nursing report for the unit upon reporting in and ending duty hours.
• Report occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals in accordance with the facility’s policies and procedures governing accidents and incidents.
• Assist the Infection Control Coordinator in establishing a TB and influenza management program for employees/residents.

Nursing Care Functions

• Inform nursing personnel of new admissions, their expected time of arrival, room assignment, etc.
• Ensure that rooms are ready for new admissions.
• Participate in the orientation of new residents/family members to the facility.
• Make rounds with physicians as necessary.
• Request and arrange for diagnostic and therapeutic services, as ordered by the physician, and in accordance with our established procedures.
• Consult with the resident’s physician in providing the resident’s care, treatment, rehabilitation, etc., as necessary.
• Review the resident’s chart for specific treatments, medication orders, diets, etc., as necessary.
• Implement and maintain established nursing objectives and standards.
• Make periodic checks to ensure that prescribed treatments are being properly administered by the nurses and certified nursing assistants and to evaluate the resident’s physical and emotional status.
• Cooperate with and coordinate social and activity programs with nursing service schedules.
• Notify the resident’s attending physicians when the resident is involved in an accident or incident.
• Notify the resident’s attending physician and next-of-kin when there is a change in the resident’s condition.
• Carry out restorative and rehabilitative programs, to include self-help and care.
• Inspect the nursing service treatment areas daily to ensure that they are maintained in a clean and safe manner.
• Administer professional services such as; catheterization, tube feedings, suction, applying and changing dressings/bandages, packs, colostomy, and drainage bags, taking blood, giving massages and range of motion exercises, care for the dead/dying, etc., as required.
• Use restraints when necessary and in accordance with established policies and procedures.
• Ensure sputum, urine and other specimens for lab tests are obtained as ordered.
• Take and record TPRs, blood pressures, etc., as necessary.
• Monitor seriously ill residents as necessary.
• Check food brought into the facility by the resident’s family/visitors to ensure that it is within the resident’s dietary allowances. Report problem areas to the director of Nursing and Dietary Supervisor.
• Ensure that personnel providing direct care to residents are providing such care in accordance with the resident’s care plan and wishes.
• Ensure that residents who are unable to call for help are checked frequently.
• Meet with residents, and/or family members, as necessary. Report problem areas to the Director of Nursing.
• Admit, transfer and discharge residents as necessary.
• Assist in arranging transportation for discharged residents as necessary.
• Ensure that discharged residents are escorted to the pick-up area.
• Inform family members of the death of the resident.
• Call funeral homes when requested by the family. Ensure that established post-mortem procedures are followed.
• Assure that nursing care is provided to all residents in accordance with the Plan of Care; physician orders and resident rights are maintained
• Assure that the company policies and procedures and practices are implemented related to the ongoing assessment and planning; coordination of care; ongoing evaluation and monitoring. (PDSA)
• Assist with monitoring of department performance in relation to key indicator benchmarks for falls, unplanned wt. loss, restraints, pain management, pressure ulcers and psychotropic meds etc. specific to unit assigned
• Work with the Director of Nursing and Administrator to assure that the QAPI process is fully implemented to assure successful survey results; assist with ongoing monitoring of the POCs from the previous 3 year Survey history/Casper report
• Collaboration with MDS regarding the management of Quality Measures
• Assure that the Electronic Medical Record documentation is maintained in accordance with professional standards

Staff Development

• Participate in developing, planning, conducting, and in-service training classes that provide instructions on “how to do the job,” and ensure a well-educated nursing service department.
• Implement and maintain an effective orientation program that orients the new employee to your shift, its policies and procedures, and to his/her job position and duties.
• Assist in standardizing the methods in which work will be accomplished.
• Assist in training department personnel in identifying tasks that involve potential exposure to blood/body fluids.
• Attend and participate in outside training programs.
• Attend and participate in annual OSHA and CDC in-service training programs for hazard communication, TB management, and blood borne pathogens standard.
• Attend and participate in advance directive in-service training programs for the staff and community.
• Attend and participate in continuing education programs designed to keep you abreast of changes in your profession, as well as to maintain your license on a current status.
• Assist in the development of in-service training programs for the nursing staff that meet the continuing education requirements which allow licensed personnel (e.g., RNs, LPNs, CNAs, etc.) to keep their license on an active status in accordance with state and federal regulations.

Safety and Sanitation

• Monitor the unit personnel to ensure that they are following established safety regulations in the use of equipment and supplies.
• Ensure that established departmental policies and procedures, including dress codes, are followed by all unit personnel.
• Assist the Director and/or Infection Control Coordinator in identifying, evaluating, and classifying routine and job-related functions to ensure that tasks in which there is potential exposure to blood/body fluids are properly identified and recorded.
• Ensure that all personnel performing tasks that involve potential exposure of blood/body fluids participate in appropriate in-service training programs prior to performing such tasks.
• Ensure that an adequate supply of personal protective equipment are on hand and are readily available to personnel who perform procedures that involve exposure to blood/body fluids.
• Ensure that your assigned work areas (i.e., nurse’s stations, medicine preparation rooms, etc.) are maintained in a clean and sanitary manner.
• Ensure that your unit’s resident care rooms, treatment areas, etc., are maintained in a clean, safe, and sanitary manner.
• Ensure that unit personnel follow established hand washing techniques in the administering of nursing care procedures.
• Ensure that unit personnel participate in and conduct all fire safety and disaster preparedness drills in a safe and professional manner.
• Participate in the development, implementation, and maintenance of the infection control program for monitoring communicable and/or infectious diseases among the residents and personnel.
• Ensure that unit personnel follow established infection control procedures when isolation precautions become necessary.
• Ensure that nursing personnel follow established procedures in the use and disposal of personal protective equipment.
• Participate in the development, implementation and maintenance of the procedures for reporting hazardous conditions or equipment.
• Ensure that all personnel wear and/or use safety equipment and supplies (e.g., back brace, mechanical lifts, etc.) when lifting or moving residents.
• Report missing/illegible labels and MSDSs to the safety officer or other designated person.

Equipment and Supplies

• Recommend to the Director of Nursing the equipment and supply needs of your unit.
• Ensure that an adequate stock level of medications, medical supplies, equipment, etc., is maintained on your unit at all times to meet the needs of the residents.
• Participate in the development and implementation of the procedures for the safe operation of all nursing service equipment.
• Ensure that all personnel operate nursing service equipment in a safe manner.
• Monitor nursing procedures to ensure that nursing service supplied are used in an efficient manner to avoid waste.
• Ensure that appropriate MSDSs are on file for hazardous chemical used in the nursing service department.

Care Plan and Assessment Functions

• Review care plans to ensure that appropriate care is being rendered.
• Inform the Care Plan Coordinator of any changes that need to be made on the care plan.
• Ensure that your nurse’s notes reflect that the care plan is being followed when administering nursing care of treatment.
• Review resident care plans for appropriate resident goals, problems, approaches, and revisions based on nursing needs.
• Ensure that the nurses and state tested nursing assistants (STNAs) are aware of the resident care plans.
• Assist the Resident Assessment/Care Plan Coordinator in planning, scheduling, and revising the MDS, including the implementation of RAPs and Triggers.

Resident Rights

• Maintain the confidentiality of all resident care information.
• Monitor nursing care to ensure that all residents are treated fairly, and with kindness, dignity, and respect.
• Ensure that all nursing care is provided in privacy and that nursing service personnel knock before entering the resident’s room.
• Ensure that all nursing service personnel are knowledgeable of the resident’s responsibilities and rights including the right to refuse treatment.
• Review complaints and grievances made by the resident and make a written/oral report to the Social Service Department indicating what action(s) were taken to resolve the complaint or grievance. Follow the facility’s established procedures.
• Report and assist with the investigation of all allegations of resident abuse and/or misappropriation of resident property. Report to the appropriate authorities and investigate all allegations of resident abuse and/or misappropriation of resident property immediately as determined by policy and procedure; in accordance with state and federal regulations
• Maintain a written record of the resident’s complaints and/or grievances that indicates the action taken to resolve the complaint and the current status of the complaint.
• Report and investigate all allegations of resident abuse and/or misappropriation of resident property.
• Ensure that nursing staff personnel honor the resident’s refusal of treatment request. Ensure that such requests are in accordance with the facility’s policies governing advance directives.

Miscellaneous

• Provide data to the Quality Assurance & Assessment Committee as requested.

Working Conditions

• Works in office area (s) as well as throughout the nursing service area (i.e., drug rooms, nurse’s stations, resident rooms, etc.)
• Moves intermittently during working hours.
• Is subject to frequent interruptions.
• Is involved with residents, personnel, visitors, government agencies/personnel, etc., under all conditions and circumstances.
• Is subject to hostile and emotionally upset residents, family members, personnel, and visitors.
• Communicates with the medical staff, nursing personnel, and other department supervisors.
• Works beyond normal working hours, and in other positions temporarily, when necessary.
• Is subject to call-back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.)
• Attends and participates in continuing educational programs.
• Is subject to injury from falls, burns from equipment, odors, etc., throughout the workday, as well as to reactions from dust, disinfectants, tobacco smoke, and other air contaminants.
• Is subject to exposure to infectious waste, diseases, conditions, etc., including TB and the AIDS and Hepatitis B viruses.
• May be subject to the handling of and exposure to hazardous chemicals.
• Maintains a liaison with the residents, their families, support departments, etc., to adequately plan for the resident’s needs.

Education

• Must posses, as a minimum, a Nursing Degree from an accredited college or university.

Experience

• On-the-job training provided

Specific Requirements

• Must possess a current, unencumbered, active license to practice as an RN or LPN in this state.
• Must be able to read, write, speak, and understand the English language.
• Must posses the ability to make independent decisions when circumstances warrant such action.
• Must posses the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public.
• Must be knowledgeable of nursing and medical practices and procedures, as well as laws, regulations, and guidelines that pertain to long-term care.
• Must possess leadership and supervisory ability and the willingness to work harmoniously with and supervise other personnel.
• Must posses the ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies and procedures, etc., that are necessary for providing quality care.
• Must have patience, tact, a cheerful disposition and enthusiasm, as well as the willingness to handle difficult residents.
• Must be willing to seek out new methods and principles and be willing to incorporate then into existing nursing practices.
• Must be able to relate information concerning a resident’s condition.
• Must not pose a direct threat to the health or safety of other individuals in the workplace.

Physical and Sensory Requirements

(With or Without the Aid of Mechanical Devices)

• Must be able to move intermittently throughout the workday.
• Must be able to speak and write the English language in an understandable manner.
• Must be able to cope with the mental and emotional stress of the position.
• Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met.
• Must function independently and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies.
• Must meet the general health requirements set forth by the policies of this facility, which include a medical and physical examination.
• Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and, at times, hostile people within the facility.
• Must be able to push, pull, move, and/or lift a minimum of twenty-five pounds.
• May be necessary to assist in the evacuation of residents during emergency situations.