Managed Care Supervisor jobs in Lexington, KY

Managed Care Supervisor supervises and coordinates activities of personnel in the managed care operations department of a healthcare facility. Oversees staff that process referrals, authorizations, billing, utilization review, and capitation for hospital services. Being a Managed Care Supervisor experienced in utilization review techniques and protocols. Requires a bachelor's degree. Additionally, Managed Care Supervisor typically reports to a manager or head of a unit/department. May require Registered Nurse (RN). Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. The Managed Care Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. To be a Managed Care Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

Recently Added Managed Care Supervisor jobs

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Managed Services - Tier III
  • KiZAN Technologies
  • Lexington, KY FULL_TIME
  • Managed Services – Tier III
    Location: Lexington, KY
    Employment Type: Full Time
    About KiZAN

    We make technology personal!
    KiZAN is an Industry leading Microsoft Professional Services and Managed Services Provider supporting Regional, National and Global clients. We personalize technology by sparking passion, fueling purpose, and building connections.
    Here at KiZAN, we are one team, we support each other, and take the initiative to solve problems. We are fully committed to the direction chosen and always support our Mission. Being a part of KiZAN means that we win together, we create an inclusive atmosphere where everyone feels accepted, a sense of purpose, and we embrace collaboration.
    KiZAN Technologies has an immediate need for an exceptional individual to join our family as Managed Services- Tier III. The ideal candidate will have strong communication skills, is a true team player with a commitment to success, has leadership skills, and will be able to thrive in a fast paced, rapidly-changing environment.
    Responsibilities:
    The Managed Services Analyst – Tier 3 provides support for incident resolution and requests reported to the service desk. Responsibilities include triage, research, and resolution of incidents and requests regarding the use of application software products and/or infrastructure components. The Managed Services Analyst is responsible for collecting information through a customer conversation, accessing support tools, and additional support staff (service resources) if needed. Timely escalation to vendors or internal staff and follow up of non-resolvable incidents while providing excellent customer service.
    • Addresses and resolves incidents and requests; logs all incidents and requests; engages other KiZAN support resources to resolve incidents that are beyond the scope of their ability or responsibility.
    • Level 3 Support for problems identified with systems and network. Will act as an escalation for Level 1 and Level 2 Managed Services support technicians
    • Creates a positive customer support experience and builds strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with a consummately professional attitude. Creating Raving Fans!
    • Create, request, and present technical specifications and requirements for purchasing of new servers and networking equipment via quote procedure.
    • Participate in after-hours upgrades, troubleshooting, and/or on-call availability as needed.
    • Ensures the end-to-end customer experience and provides a single point-of-contact for the customer.
    • Analyzes and resolves incidents and requests regarding use of application software or hardware. Logs and tracks incidents and requests from identification through resolution. Follows up with other support staff involved in resolution to ensure incidents are resolved, requests are completed, and the customer communication is complete. Documents resolutions and updates self-help and staff knowledge bases.
    • Contributes to knowledge management process by maintaining current and developing new knowledge documentation, increasing ability to resolve requests on first contact.
    • Performs proactive maintenance tasks as scheduled for customers.
    • Provide Infrastructure services in all areas needed: storage networking, Operating System, network security, directory services, server virtualization using system backup and restore, system and network monitoring, application installation and configuration
    • Assists with monthly reports, and recommendations for Managed Services Clients
    • Interface with third party vendors as liaison between client and vendor
    • Utilize superior customer service skills
    • Stay current with system information, changes, and updates
    • Provisions, maintains, and removes security privileges for users of customer systems.
    • Assists in review and creation of Standard Operating Procedures Updates.
    • Authorization to work in the US without sponsorship.
    • Performs other duties as assigned.
    Minimum Requirements:
    Candidates should be team players with excellent communication skills and have the ability to manage assignments independently. The ideal candidate will have a nurturing personality and the desire to help in the development and mentoring of level 1/2 technicians.
    • Competency (Advanced knowledge) of the following technologies:
      • Office 365 / Microsoft 365 Administration
        • Mail
        • Teams
        • SharePoint Online
      • SCCM / Intune Administration
      • MDT
      • VMWare
      • Citrix
      • SAN Technologies
        • HPE Nimble
        • QNAP
        • Synology
      • Network Firewall, Switching, and Wi-Fi Hardware
        • Cisco / Meraki
        • SonicWall
        • Dell
        • HPE
        • Ubiquiti
      • Microsoft Azure
        • Azure Virtual Desktop
        • Azure Site Recovery
    • Intermediate understanding of O365 administration and configuration.
    • Advanced technical knowledge of Microsoft Windows operating systems and built-in Add-on applications
      • Active Directory
        • Sites and Services
        • Domains and Trusts
        • DHCP
        • DNS
        • Group Policy
      • NPS (Network Policy Server)
      • RRAS (Routing and Remote Access)
      • Hyper-V
    • Competency in MS Office Suite.
    • Microsoft certifications preferred, relevant experience can be used as an alternative
    Skills and Abilities:
    • 5-7 years of prior IT experience. Prior experience working for a service provider is a plus
    • High School Diploma required; Technical Degree Preferred.
    • Experience supporting Software/Hardware for multiple customers.
    • Demonstrated ability to achieve successful outcomes in handling difficult situations and work with various customers and management levels.
    • Demonstrated ability to work in a fast-paced environment.
    • Demonstrated ability to manage multiple priorities and follow through on projects to completion.
    • Works effectively both as a team member and independently.
    • Effectively utilizes tools to resolve issues and escalates appropriately.
    • Network configuration, monitoring, and troubleshooting experience are a must.
    • Demonstrates ability and desire to learn.
    • Demonstrated ability to learn customer support processes and techniques.
    • Strong written and verbal communication skills.
    • Strong analytical skills.
    • Ability to solve problems.
    Preferred Experience, Skills and Abilities:
    • Competency in ITSM Ticketing solutions.
    • Proficiency in using RMM support tools.
    • Customer service orientation and/or prior customer service training.
    • Strong understanding of Microsoft Technology Framework.
    • Active directory experience.
    • Office 365 Administration
      • Understanding of Office 365 Identity models (Synchronized vs Federated vs Cloud Only)
      • Add/Remove Users and Groups
      • Basic licenses and application
      • Ability to review and analyze Office 365 Productivity Score and Usage reports
      • Ability to review and report on Office 365 Service Health and Message Center
      • Understanding of Domains in Office 365
      • Assigning Administrative Roles
      • Familiar with Azure AD Connect
    • Exchange Online
      • Ability to manage recipients
      • Advanced mail flow understanding
      • Ability to perform message traces
      • Assigning permissions to resources and mailboxes
      • Understanding of Litigation Hold and Online Archives
      • Understanding of Advanced Threat Protection in Exchange Online
      • Understanding of recipient types (User Mailboxes, Shared Mailboxes, Resource Mailboxes, Public Folders etc.)
    • Security and Compliance Center
      • Advanced overall understanding of Office 365 Security and Compliance Center, Microsoft 365 Security and Microsoft 365 Compliance
      • Ability to review and report on Retention Hold Policies and Labels
      • Ability to review Dashboards and provide analysis of data presented
      • Understanding of Alerts
      • Understanding of Archives and Importing data
    EEO/AA Employer
  • 1 Day Ago
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Supervisor- Adult Day Training Richmond, KY
  • Delion Care Services
  • Richmond, KY FULL_TIME
  • Day Training Supervisor Monday through Friday 7:45am-4:30pmIf you are looking for a career that makes a real difference then look no further. The position is very rewarding as much for you as the peop...
  • 1 Month Ago
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Mental Health Therapeutic Rehabilitation Program Supervisor - Cynthiana
  • Mountain Comprehensive Care Center
  • Cynthiana, KY FULL_TIME
  • Therapeutic Rehabilitation Program (TRP) Mountain Comprehensive Care Center is hiring a Therapeutic Rehabilitation Program (TRP) Supervisor to serve Harrison County. PURPOSE: To plan and provide daily...
  • 1 Month Ago
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Mental Health Therapeutic Rehabilitation Program Supervisor - Lexington
  • Mountain Comprehensive Care Center
  • Lexington, KY FULL_TIME
  • Therapeutic Rehabilitation Program (TRP) Mountain Comprehensive Care Center is hiring a Therapeutic Rehabilitation Program (TRP) Supervisor to serve Lexington, Kentucky. PURPOSE: To plan and provide d...
  • 1 Month Ago
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Truck Care Shop Supervisor - Georgetown, KY
  • Goodyear
  • Georgetown, KY FULL_TIME
  • IMMEDIATELY HIRING!!! – APPLY TODAY!!! We are a service and retreading market leader with over 200 Commercial Tire Centers and Truck Care Centers located across the United States. We have the unique a...
  • 1 Month Ago
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Supervisor
  • Exela Technologies
  • London, KY FULL_TIME
  • POSITION SUMMARY:Responsible for managing the production department for a particular shift. This includes overseeing the processes and efficiencies for day-to-day production activities. Ensure quality...
  • Just Posted
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0 Managed Care Supervisor jobs found in Lexington, KY area

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Fleet (Route) Maintenence Supervisor
  • Penske
  • Lexington, KY
  • Responsibilities As a Penske Maintenance Supervisor you will use your excellent communication, organization, and multita...
  • 4/24/2024 12:00:00 AM
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Travel Physical Therapist-Michigan
  • Ati Physical Therapy
  • Lexington, KY
  • Overview: Explore ATI (Passport and Launch) are travel programs for physical therapists that offers short term and long ...
  • 4/24/2024 12:00:00 AM
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Travel Physical Therapist-Oregon
  • Hiring Now!
  • Lexington, KY
  • Overview: Explore ATI (Passport and Launch) are travel programs for physical therapists that offers short term and long ...
  • 4/24/2024 12:00:00 AM
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Travel Physical Therapist-Pennsylvania
  • Hiring Now!
  • Lexington, KY
  • Overview: Explore ATI (Passport and Launch) are travel programs for physical therapists that offers short term and long ...
  • 4/24/2024 12:00:00 AM
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Travel Physical Therapist-Tennessee
  • Hiring Now!
  • Lexington, KY
  • Overview: Explore ATI (Passport and Launch) are travel programs for physical therapists that offers short term and long ...
  • 4/24/2024 12:00:00 AM
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Travel Physical Therapist-Georgia
  • Ati Physical Therapy
  • Lexington, KY
  • Overview: Explore ATI (Passport and Launch) are travel programs for physical therapists that offers short term and long ...
  • 4/23/2024 12:00:00 AM
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Swim Team Coach (North)
  • YMCA OF CENTRAL KENTUCKY
  • Lexington, KY
  • Description General Function: To ensure that all Swim Team programs are started and finished as scheduled. Performs prog...
  • 4/21/2024 12:00:00 AM
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Medical Screener - Reception Technician (Customer Service)
  • CSL Plasma
  • Lexington, KY
  • **Job Description Summary** Responsible for greeting donors at the plasma collection center and conducting a series of r...
  • 4/20/2024 12:00:00 AM
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About Lexington, Kentucky

Lexington, consolidated with Fayette County and often denoted as Lexington-Fayette, is the second-largest city in Kentucky and the 60th-largest city in the United States. By land area, Lexington is the 28th largest city in the United States. Known as the "Horse Capital of the World," it is the heart of the state's Bluegrass region. It has a nonpartisan mayor-council form of government, with 12 council districts and three members elected at large, with the highest vote-getter designated vice mayor. In the 2017 U.S. Census Estimate, the city's population was 321,959, anchoring a metropolitan are...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Managed Care Supervisor jobs
$70,816 to $97,735
Lexington, Kentucky area prices
were up 1.2% from a year ago
View detail

What does a Managed Care Supervisor do?

Managed Care Supervisor in Austin, TX
The F/MCC Supervisor will ensure adequate team staffing, team training, participates in staff hiring and performance reviews.
December 07, 2019
Managed Care Supervisor in Lowell, MA
The individual will have a focus on assessing, interpreting, and analyzing the impact of utilization of services within the Winchester PHO to maximize performance in the managed care contracts that support the BILH Network.
February 18, 2020
Managed Care Supervisor in Montgomery, AL
The hospital offers a full range of medical services including maternity care and a Level IIB Special Care Nursery.
January 15, 2020