Manufacturers Service Contract Administrator jobs in Jackson, MS

Core Competencies

Skills

• Teamwork - collaborates well with other employees and works effectively in team-based environments
• Integrity & Ethics - demonstrates ethical behavior, such as honesty and strong moral principles; avoids conflicts of interest
• Service Excellence - strives to provide excellent service to internal and/or external customers by meeting and managing customer expectations

Knowledge

• Quality - accurate, organized, and thorough. Applies principles of continuous improvement
• Safety: - demonstrates a commitment to working in a safe, prudent manner with complete regard for individual safety
• Confidentiality - maintains the highest degree of confidentiality with working knowledge of HIPAA laws
• Policy Compliance: adheres to company policy and procedure and applicable Joint Commission standards

Position Specific Competencies

Skills

• Ability to maintain accountability, meet deadlines, and follow-through on tasks
• Exemplary ability to make sound decisions in crisis or demanding situations
• Must have a high level of interpersonal skills, as the position continually requires demonstrated professionalism, tact, and diplomacy
• Understands the need for and maintains appropriate confidentiality at all times when interacting with clients, their families, visitors, referral sources and all other contacts

Knowledge

• Must be able to integrate knowledge of substance abuse treatment into effective therapeutic practice on an individual and group basis. All clinicians must be able to relate to a diverse population, often being presented with co-occurring diagnoses

Duties and Responsibilities

• Conducts clinical assessments and develops treatment plans accordingly
• Plans and carries out individual and group treatment
• Performs case management tasks as necessary, recording and reporting on client progress to client families and supporters
• Maintains accurate and complete records for each assigned client
• Attends scheduled clinical staff meetings, clinical supervision, and other meetings for information exchange, case reviews, and client treatment
• Must follow the curriculum set forth by the Clinical Director of Defining Wellness Centers Inc.
• Must complete required documentation in a thorough and timely manner
• Performs other duties as assigned

Availability

• Work schedule is Monday through Friday

Education

• Master’s degree required

Experience

• At least one year of full-time behavioral health work experience
• Previous lead or co-lead group therapy with adults preferred

Licensure/registration/certification

• Current and unexpired license with Mississippi State Board of Examiners preferred
• Integrity & Ethics - demonstrates ethical behavior, such as honesty and strong moral principles; avoids conflicts of interest
• Service Excellence: strives to provide excellent service to internal and/or external customers by meeting and managing customer expectations

Requirements

Education

• Master’s degree required

Experience

• At least one year of full-time behavioral health work experience
• Previous lead or co-lead group therapy with adults preferred

Licensure/registration/certification

• Current and unexpired license with Mississippi State Board of Examiners preferred

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