Manufacturers Service Contract Administrator ensures that customers receive services according to their contracts with the manufacturer. Communicates with customers to gather information about service levels and respond to questions or complaints. Being a Manufacturers Service Contract Administrator reports on levels of service and escalates complex or severe problems to management. May assist in contract negotiations. Additionally, Manufacturers Service Contract Administrator may require an associate degree. Typically reports to a supervisor or manager. The Manufacturers Service Contract Administrator works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Manufacturers Service Contract Administrator typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
This is a front-line operations role that is accountable for freight order data entry, appointment scheduling, and trip monitoring as well as working directly with our Customer Account Managers to develop customer relationships, monitor daily customer activity Responsible for performing load planning assignments, including determining capacity needs, understand HOS to increase driver productivity, utilization of equipment, and reducing empty miles to meet all customer requirements & ensure safe deliveries. Applies principles, concepts, practices and standards of a professional field to complete a variety of ongoing assignments and projects; analyzes quantitative information and applies professional judgment to resolve a variety of issues; affects team effectiveness through responsibility for the quality of own work and fill in as needed.
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0 Manufacturers Service Contract Administrator jobs found in Laredo, TX area