Manufacturers Service Contract Administrator jobs in Lebanon, PA

Manufacturers Service Contract Administrator ensures that customers receive services according to their contracts with the manufacturer. Communicates with customers to gather information about service levels and respond to questions or complaints. Being a Manufacturers Service Contract Administrator reports on levels of service and escalates complex or severe problems to management. May assist in contract negotiations. Additionally, Manufacturers Service Contract Administrator may require an associate degree. Typically reports to a supervisor or manager. The Manufacturers Service Contract Administrator works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Manufacturers Service Contract Administrator typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Office Manager
  • The Manufacturers'​ Association
  • Manheim, PA FULL_TIME
  • Job Summary

    Are you interested in a job where no two days are the same? Is a fast-paced environment somewhere that you can thrive? If so, PCI Auctions is the home for you! We are looking for a dependable and hardworking individual to join our growing team.
    The Office Manager is responsible for collecting all invoice payments, communicating with our nationwide network of bidders regarding their auction winnings, etc., assisting our bidders with questions on the auction process as well as working with our operations staff to ensure that our customer invoices move seamlessly through the shipping process.
    The ideal candidate is comfortable with heavy phone interaction, thrives in a fast paced, office environment and has a passion for problem solving, customer service and productivity. Must be able to handle stressful situations as they relate to assisting customers and ensuring the front office is running as efficiently as possible.

    To succeed in this position, you must possess the following values:
    • Hardworking – we work hard but still have fun and you’re not afraid to roll up your sleeves to get the job done
    • Dedicated – finishing a task in its entirety is important part of our team dynamic, going above and beyond what is expected
    • Adaptable – our work environment is never dull, you’re comfortable with each day bringing new tasks and challenges
    • Persevere – you possess the courage and energy to push through even when things get hard
    • Understand the Why – you are curious and ask questions so you can learn more and always understand the “why” behind why we do things the way we do
    Perks
    • $500 hiring bonus provided once 90 days of service have been achieved
    • Paid time off
    • 401(k) with company matching
    • Weekly paychecks
    • Workforce advocate with resource exploration & personal goal setting
    • Holiday pay
    • Employee referral program
    • AFLAC
    • Professional & personal development opportunities
    • Employee appreciation events
    • Advancement opportunities
    • Employee recognition programs
    • Casual environment
    **we do not offer health benefits**

    Responsibilities & Duties
    • Must be able to diffuse customer complaints and stay positive in stressful situations.
    • This position is the lead point of contact for all matters specific to the customers and handles the response to all customer questions, concerns, and issues.
    • Receives payment by cash and credit cards and runs all customer invoices.
    • Coordinates the set up of shipment for customers via freight trucking.
    • Ensures that all customer auction and shipping paperwork is error free and handled in a timely manner.

    Qualifications & Skills
    • Customer service experience
    • Can compartmentalize stressful situations
    • Ability to utilize Microsoft suite
    • Quick and adaptable learner
    • Organized
    • Excellent communicator
    • Team player with a positive attitude
    • ‘Outside the Box’ thinker – problem solver
    Work Schedule
    Monday through Friday 8:00am – 5:00pm
    Salary
    $39,000 - $43,000
  • 4 Days Ago

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Auction Listing Assistant
  • The Manufacturers'​ Association
  • Manheim, PA FULL_TIME
  • Are you interested in a job where no two days are the same? Is a fast-paced environment somewhere that you can thrive? If so, PCI Auctions is the home for you! We are looking for a detail-oriented and...
  • 8 Days Ago

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Warehouse Specialist
  • The Manufacturers'​ Association
  • Manheim, PA FULL_TIME
  • Job SummaryARE YOU LOOKING FOR A POSITION WHERE NO TWO DAYS ARE THE SAME? Are you interested in learning new skills that can be applied to real life? Look no further, PCI Auctions in Manheim, PA is th...
  • 29 Days Ago

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Logistics Coordinator
  • The Manufacturers'​ Association
  • Manheim, PA FULL_TIME
  • Job SummaryAre you interested in a job where no two days are the same? Is a fast-paced environment somewhere that you can thrive? If so, PCI Auctions in Manheim is the home for you! We are looking for...
  • 1 Month Ago

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Teller Part Time
  • Manufacturers and Traders Trust Co
  • Pottsville, PA PART_TIME
  • Overview: Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial trans...
  • 15 Days Ago

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Teller Part Time
  • Manufacturers and Traders Trust Co
  • Pottsville, PA PART_TIME
  • Overview: Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial trans...
  • 15 Days Ago

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0 Manufacturers Service Contract Administrator jobs found in Lebanon, PA area

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Electronic Field Mapping Lister - NSDUH
  • RTI International
  • Reading, PA
  • The pay rate for this part-time position is $18/ hr based on experience and geographic location. This position falls und...
  • 4/26/2024 12:00:00 AM

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Project Administrator
  • Quandel Enterprises, LLC
  • Lemoyne, PA
  • About Us: Pyramid Construction Services, LLC is currently hiring a Project Administrator to work in our Wormleysburg/Lem...
  • 4/25/2024 12:00:00 AM

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Healthcare Professional (RN, LPN, CNA)
  • ACS Consultants, Inc.
  • Lebanon, PA
  • Job Description Job Description Description: Our esteemed healthcare facilities in and around the Lebanon Area are activ...
  • 4/25/2024 12:00:00 AM

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Biomedical Equipment Support Specialist
  • U.S. Food and Drug Administration
  • Lebanon, PA
  • ** Biomedical Equipment Support Specialist** **Department of Veterans Affairs** **Location** 1 vacancy in the following ...
  • 4/24/2024 12:00:00 AM

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Jr. Planner / Grant Administrator
  • Tetra Tech, Inc.
  • Harrisburg, PA
  • Discover your full potential. At Tetra Tech, we are collaborating with industry-leading experts for a sustainable future...
  • 4/23/2024 12:00:00 AM

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Assistant Chief Deputy (Coroner Department)
  • Berks County
  • Reading, PA
  • Job Description POSITION SUMMARY: The Assistant Chief Deputy, under the policy direction of the Coroner and direct overs...
  • 4/23/2024 12:00:00 AM

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Executive Administrative Assistant
  • Eden Resort & Suites
  • Lancaster, PA
  • Description The Executive Administrative Assistant is responsible for maintaining the administrative organization and ef...
  • 4/22/2024 12:00:00 AM

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Business Manager Assistant Remote
  • Acosta Group
  • Mechanicsburg, PA
  • **RESPONSIBILITIES** **As the Assistant Business Manager, you will:** + **Entering customer forms** including contract g...
  • 4/21/2024 12:00:00 AM

Lebanon (/ˈlɛbənən/) is a city in and the county seat of Lebanon County, Pennsylvania, United States. The population was 25,477 at the 2010 census, a 4.2% increase from the 2000 count of 24,461. Lebanon is located in the central part of the Lebanon Valley, 26 miles (42 km) east of Harrisburg and 29 miles (47 km) west of Reading. Lebanon was founded by George Steitz in 1740 and was originally named Steitztown. According to the United States Census Bureau, the city has a total area of 4.2 square miles (11 km2), all of it land. Lebanon is bordered to the north and east by North Lebanon Township (...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Manufacturers Service Contract Administrator jobs
$52,720 to $75,395
Lebanon, Pennsylvania area prices
were up 1.5% from a year ago