Manufacturers Service Contract Administrator jobs in Miami, FL

Description:
MGC Roofing and Construction is seeking a detail-oriented and organized Contract Administrator to join our team. As a Contract Administrator, you will play a crucial role in managing contract-related processes and ensuring the smooth operation of our business. If you are proactive, self-motivated, and have a background in construction services, we encourage you to apply.

Job Responsibilities:

• Accurately code and enter invoices for payment processing.
• Interpret and analyze contract language from awarded contracts.
• Process checks on a weekly basis.
• Monitor Accounts Receivable Aging reports weekly.
• Input data from ERP into CRM software.
• Address customer inquiries regarding invoices and payments promptly and professionally.
• Collaborate closely with accounting, company operations, and field employees.
• Assist in month-end close processes.
• Adhere to company policies and procedures.
• Proficiently utilize computer skills including MS Office (Word, Excel, Outlook).
• Enter billing information accurately into the accounting system.
• Distribute completed billings via email.
• Maintain records of company credit card transactions.
• Manage service agreements and logs.
• Schedule service work orders efficiently.
• Conduct collection calls for past due billings and perform other accounting tasks as needed.
• Respond to all incoming client service calls courteously and promptly.
• Document all work processes accurately and in a timely manner.
• Answer and direct incoming phone calls effectively.
• Provide basic and accurate information in-person, over the phone, and via email.
• Communicate job status updates with current clients when necessary.
• Update calendars and schedule appointments with clients.
• Perform additional clerical receptionist duties as required.
• Operate standard office equipment proficiently.
• Maintain a clean and organized desk area.
• Prepare and post customer invoices in the Company’s ERP system.
• Monitor and report on Accounts Receivable to assist management in evaluating outstanding balances.
• Perform various accounting and administrative activities.
• Assist the controller in preparing key metrics and analysis.

Knowledge, Skills, & Abilities:

• Strong organizational and follow-up skills.
• Excellent communication and interpersonal abilities.
• Detail-oriented with exceptional multitasking capabilities.
• Proven ability to thrive in a fast-paced, high-volume environment.
• Self-motivated with a strong work ethic.
• Minimum 2 years of experience as a billing clerk/administrator or accountant in a construction service department.
• Proficient in MS Office applications (Word, Excel, Outlook).
• Experience as a Receptionist or similar role.
• Hands-on experience with office equipment (e.g., fax machines, printers).
• Professional demeanor and appearance.
• Superior written and verbal communication skills.
• Resourceful and proactive approach to problem-solving.
• Outstanding organizational and time-management skills, with the ability to prioritize tasks effectively.
• Customer-centric attitude.
• Experience in a contracting or construction environment.
• Fluent in both English and Spanish (Bilingual).
• Notary License required.

Benefits Include:

ESOP

PTO

Holidays

Medical Insurance