Manufacturers Service Contract Administrator ensures that customers receive services according to their contracts with the manufacturer. Communicates with customers to gather information about service levels and respond to questions or complaints. Being a Manufacturers Service Contract Administrator reports on levels of service and escalates complex or severe problems to management. May assist in contract negotiations. Additionally, Manufacturers Service Contract Administrator may require an associate degree. Typically reports to a supervisor or manager. The Manufacturers Service Contract Administrator works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Manufacturers Service Contract Administrator typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
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The New Jersey Turnpike Authority (NJTA), headquartered in Woodbridge, NJ, is a state agency responsible for maintaining the New Jersey Turnpike and the Garden State Parkway - two of the busiest toll roads in the United States. The NJTA is dedicated to the safe and efficient movement of people and goods along their toll roads. Everyday, the Authority’s highways provide the safest, quickest, and most convenient routes for hundreds of commuters, truckers, and recreational travelers.
POSITION OBJECTIVE
Works under the general direction of the Customer Operations and Contract Administration Manager to manage and administer contacts within the Information Technology Services Department. Contracts vary in scope but will focus on strategic partnerships and Authority revenue sources. Collaboration with internal subject matter experts, along with legal personnel is required. Other tasks include, but are not limited to, develop vendor relationships, negotiate pricing, purchasing, and contract renewals.
RESPONSIBILITIES:
MINIMUM QUALIFICATIONS:
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0 Manufacturers Service Contract Administrator jobs found in Middlesex, NJ area