Manufacturers Service Contract Administrator jobs in Mobile, AL

Quincy is everywhere.

Did you know Quincy systems play an important role in our everyday lives? Compressed air is known as the fourth utility for good reason. It's essential for applications from aerospace exploration, food processing and packaging, to oil and gas production and refinement, and everywhere in between. Quincy is everywhere! Quincy Compressor dares to be the leader in the compressed air industry, always breaking boundaries to offer more to our customers across the world.

We are looking for a Service Contract Administrator to join our team on our journey for a better tomorrow.

Essential Duties

• Create, maintain, and ensure invoicing and timely execution of service agreements for all direct regions and distribution partners.
• Generate and manage the invoicing process, maintaining files and generating weekly and monthly reports on the topic.
• Identify and implement improvements to the GuardianPlan administration process and procedures.
• Upkeep agreements current with necessary changes to its scope and execution.
• Audit the GuardianPlan portfolio for discrepancies and inefficiencies, later providing or implementing the right course of preventive and correct actions
• Support and follow up with internal and external planners, sales teams and operation managers in the various regions as to new agreements, entry, maintenance and execution
• Contribute to positive company branding by projecting a knowledgeable, professional, and customeroriented image to internal and external customer
• Perform all aspects of the role in accordance to The Way We Do Things
• Other duties related to the operational responsibility, efficiency and development of the CTS business
• Contribute and actively participate in team meetings and discussions

Experience & Education

• Experience with BPCS and SPA module will be a strong advantage.
• A bachelor's degree is desirable, in either management, business, administration, marketing, engineering or other technical specialization. Relevant related experience will also be considered.

Skills & Competencies Desired

• Have a positive attitude, and a strong commitment to customer service.
• Must be proficient in Microsoft Office, including Word and Excel, as well as in IBM Lotus Notes applications.
• Be customer oriented, able to understand customer needs and prioritize them accordingly.
• Show good level of empathy while enforcing company policies and strategic directions.
• Be selfmotivated, willing to take action while coping with varied workloads.
• Demonstrate assertiveness while being helpful to various demands from the organization.
• Be organized while demonstrating flexibility in day-to-day work.

Location

You will be onsite at our Bay Minette, Alabama location. #LI-Onsite

If you are looking for an organization where you can be challenged and even have a bit of fun while doing it, Quincy Compressor might be the place for you.

We offer reasonable accommodation for any part of the employment process due to a physical or mental disability. Please call 251.937.5900 on a case-by-case basis.

Quincy Compressor provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.