Manufacturers Service Contract Administrator ensures that customers receive services according to their contracts with the manufacturer. Communicates with customers to gather information about service levels and respond to questions or complaints. Being a Manufacturers Service Contract Administrator reports on levels of service and escalates complex or severe problems to management. May assist in contract negotiations. Additionally, Manufacturers Service Contract Administrator may require an associate degree. Typically reports to a supervisor or manager. The Manufacturers Service Contract Administrator works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Manufacturers Service Contract Administrator typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
The Contract Administrator II will support the Director and Operations Teams with contract administration, contract negotiations, vendor procurement and business analytics related to State Service Contracts. Full TimeDescription for Internal Candidates
Position Description
This position will be responsible for contract administration, contract negotiations, vendor procurement and business analytics for WSC’s State Contracts in multiple lines of business (facility management, janitorial, grounds maintenance, and litter pickup).
Duties will include:
· Contract Administration
· Contract Negotiations
· Business analytics
· Generating price estimates and customer request for proposals
· Procurement and subcontractor selection for facility maintenance projects
· Drafting, proofing, and executing contracts and subcontracts
· Managing facility maintenance projects and contract lifecycles
· Assisting with project onsite operational management
· Organizing and tracking of project accounts receivable and payable
· Communication and collaboration with operational management, leaders, and customer
Essential Functions
· Business analytics, contract negotiations and contract administration
· Organization and maintenance of all contract documentation
· Drafting, proofing, and processing contracts, subcontracts, and modifications
· Pricing, Request for Proposals, Procurement and Cost Analysis
· Project/Contract Lifecycle Management
· Collaboration with Operational Management
Competencies
· Microsoft Suites (Highly Proficient Level)
· Project/Contract Management
· Business Analytics
· Collaboration
· Professionalism
· Attention to Detail
· Ethical Conduct
· Communication
· Timeliness
Required Education and Experience
· Bachelor’s degree in business, management, accounting, or related field
· Two (2) years’ experience in contract administration
· Two (2) years’ experience in project estimation, procurement and/or management
Preferred Education and Experience
· Master’s degree in business, management, or accounting
· Professional certification in Contracting (CCCM, CPCM, CTCM, etc.)
· Experience in Facilities Management, or work trades (construction, mechanical, electrical, or civil)
· State contract administration and negotiations (Texas State Use Program)
· Business Analytics
· Project Management
· Procurement and/or subcontract management
Position Type/Expected Hours of Work
The work schedule is generally 40 hours per week. General business hours are 8:00AM-5:00PM, Monday through Friday. Occasional after hours and weekend support might be required.
Travel
Occasional out of area travel and overnight may be required in support of state contracts and special projects. Locations are throughout the State of Texas.
Work Environment
This job operates in a professional office environment. Primary work location is an open cubicle space. This role routinely uses standard office equipment such as hardware, software, telephony, and multi-functional devices. This position may also work in field locations in support of the facility maintenance projects.
Supervisory Responsibility
This position has no supervisory responsibilities.
Physical Demands
This position is largely a sedentary role. While performing the duties of this job, the employee is regularly required to talk or hear. The position also requires the ability to frequently stand, walk, and sit for extended periods of time.
Licenses/Work Authorization/Security Clearance
· Valid Driver’s License with certificate of insurability (corporate auto policy)
· Drug Screen
· WSC background check
· NACI background check
AAP/EEO Statement
WSC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Job Type: Part-time
Schedule:
Experience:
Work Location: In person
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