Manufacturing Manager jobs in Portland, OR

• Front Office Lead
• Strong Well Spoken Communication skills
• Monitor Customer Service/Tech Support Staffing Coverage
• Aftersales document procedures and updates
• Internal Training as needed.
• External Training as needed.
• Compliance Trainings as needed.
• Weekly Team Meetings and Updates
• Individual Case Monitoring
• Case Escalation requests
• Team Accountability
• Department service levels monitored.
• Make sure that all customer interactions are properly recorded.
• Perform employee performance reviews.
• Take corrective action or terminate when necessary.
• Recruit, Interview, Hire new employees.
• Disciplinary actions as needed.
• Document and develop plans to remedy any employee problems, concerns or needs.
• RMA monitoring and approvals
• Freight Claim Management
• CIP Efficiency improvements
• Service Company Management
• Expense control
• Metric and Trend Reviews
• Management reports Monthly and as requested.
• Open Order Monitoring
• Possible offsite mtgs or Customer Visits
• All other duties as requested.

Skills Required

• Valid DL
• Preferred 5 Years Managerial Experience
• Preferred 5 Years Customer Service Experience
• Preferred 2 Years Manufacturing site experience.
• Microsoft 365 Suites – BC
• Preferred SharePoint
• DocuWare
• Word/Excell

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• No weekends

Ability to Relocate:

• Cornelius, OR 97113: Relocate before starting work (Required)

Work Location: Hybrid remote in Cornelius, OR 97113