Market Integration Manager jobs in Stamford, CT

Job Description:

Role Summary/Purpose

The Vice President, Partner Integration Manager is responsible for contributing to business growth by expanding Synchrony’s distribution channel through strategic partnerships with external platform providers to acquire new merchants and customers and by executing on product delivery for the next generation of consumer financial technology.

Partner Integration Manager will lead all aspects of strategic partnership deal execution, from partner exploration/evaluation and business case development, to deal structuring and terms negotiation by collaborating and working across multiple functions.  This will include, but not limited to partner onboarding, designing initial go-to-market approach, collaborating on technical integration, completing commercial agreement, and following necessary internal processes, such as NPI.

The Partner Integration Manager role requires multi-disciplinary skills of technical analysis, solutions design, financial understanding, commercialization, and deep project management acumen to help accelerate the adoption of Synchrony’s products through new distribution channels cultivated through partnerhips.  The Partner Integration Manager will align closely with all stakeholders and manage the overall portfolio of partner developments in flight, including commercialization of active ones.

A strong technology and/or product background, combined with the ability to work closely with cross functional support teams, agile teams, product managers and internal business leaders while managing the implementation, are critical job requirements. Partner Integration Manager is comfortable with ambiguity, can operate in a fast moving, agile environment, is a team player that collaborates well cross functionally and acts as an owner, proactively taking initiative.

This role offers a unique opportunity to be a key impact player and have significant involvement in Synchrony growth agenda and will report to the SVP, Head of Partner Integration.

We’re proud to offer you choice and flexibility. You have the option to be remote, and work from home, or come into one of our offices. You may be occasionally requested to commute to our nearest office for in person engagement activities such as team meetings, training and culture events.

Essential Responsibilities

• Lead the coordination, development and execution of strategic partnership by collaborating with all necessary cross functional teams to evaluate partnership opportunities, including scope definition, requirements, goals, and commercial objectives.

• Create partnership execution plans, including targets for milestones, communicate across functions and stakeholders, track and resolve issues.

• Identify and secure key functional workstream leads and resources.

• Partner with the Product / Capability Manager to develop and align on product inclusion to meet the partner integration roadmap.

• Own and oversee the execution of the integration execution plans, ensuring multiple agile teams are aligned, roadblocks are identified and overcome to meet on time delivery.

• Provide leadership and own the escalation point for all issues that might arise across functional teams in assigned workstreams.

• Provide updates to senior leaders and other internal and external stakeholders on integration project statuses on a regular basis.

• Ensure adherence of all compliance and corporate governance policies throughout the implementation.

• Manage planning, alignment and engagement with third party partners and vendors.

• Travel to Synchrony Hubs and client locations as needed to lead discovery sessions, project kick-off meetings, work-out sessions, etc.

• Contributes to forward thinking ideation & thought leadership with product teams, platforms, marketing and other cross-functional teams to create innovative product solutions and identify new opportunities.

Qualifications/Requirements:

• Bachelor's Degree or, in lieu of a degree, a high school diploma and 10 years of product development and technology integration experience in the credit card, financial services or technology industries

• 5 years of partner development, relationship management or innovation experience that includes:

  • Excellent verbal and written communication skills

  • Experience organizing, motivating, and working well with large cross-functional teams

• Product distribution experience including work with POS, Checkout platforms and eCommerce providers a plus

Desired Qualifications:

• 7 years of experience in Credit card, consumer finance, payments, financial services or retail services industry experience.

• 3 years conversion or business integration experience

• Agile, Scrum Master or Product Owner experience and certification

• Demonstrated ability to manage complex initiatives and projects in a matrixed, high speed, and quickly changing busines environment.

• Outstanding communications, relationship building, influencing and collaboration skills.

• Demonstrated strong quality/process improvement experience, with relevant examples that improved business performance and customer experience

• Advanced problem-solving skills with the ability to develop innovative solutions in a fast-changing environment.

• Current on financial services, payments industry trends, competitors, emerging technologies and companies

• Strong technical knowledge (financial services)

• Strong UX / customer experience focus

• Experience working with partners and vendors, where negotiation skills are required

• Proactive, self-starter with a high degree of self-initiation

Grade/Level: 13

The salary range for this position is 130,000.00 - 210,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.  Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.  All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Our Commitment:

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks , with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.   Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

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