Market Research Supervisor jobs in Rochester, NY

Supervisor Global Village Market
6528BR
Finance & Administration
Aux-Dining

Detailed Job Description
ANTICIPATED HOURS:
Monday/Tuesday- Off
Wednesday/Thursday/Friday - 10:00am - 6:30pm
Saturday/Sunday - 11:45am - 8:15pm
**Break and summer hours may vary**

• Responsible to all customers and co-workers to provide excellent service in a friendly, sincere and courteous manner
• Hire, supervise, schedule, train student staff on a specific shift to ensure that meal periods run smoothly and efficiently. Follow the Student Employment Office's policies and procedures.
• Thorough knowledge of proper food handling, including storage and serving techniques.
• Possess a good understanding of point of sale systems, including meal plans, debit accounts, cash prices and cash handling.
• Cash handling procedures to include; balancing drawers, and main bank, cash deposits, change orders and daily income statement.
• Order products from vendors as assigned, searching for the right product mix to offer to our customers. Follow with vendors on any discrepancies on orders
• Have knowledge on invoice processing, following RIT's guidelines and procedures. Follow up on any credits.
• Responsible for inventory taking, up keeping, price checking, tag making and maintaining the Yellow Dog inventory system
• Responsible for the stocking of the store, proper rotation of products, and ensuring all out of date products are removed and accounted for
• Responsible for cleanliness of the facility as well as proper sanitation and safety procedures.
• Responsible for opening and closing the unit and securing the building depending on schedule.
• Carry out special assignments as requested by managers to provide coverage to the Front of the House and Back of the House.
• Knowledge and understanding of department and Institute personnel policies and objectives to deal with staff and customers.
• Attend meetings and serve on committees as requested or required by manager.
• Report to work on time, adhere to break policies and wear proper uniform.
• Adhere to and follow precautionary measures as they relate to safety in the workplace.
  

Department/College Description
The successful candidate will be joining the Global Cantina & Grille and Global Village Market team. These operations are located in the Global Village Plaza on RIT's campus. The Cantina serves approximately 1500 - 2000 customers and the Global Market serve about 500 -600 customers per day, making them very busy locations. Therefore we are in need of a reliable, energetic and engaging person to help us serve our customers in a legendary way. We are looking for someone who thrives in a busy environment and enjoys being a part of a hard working team.

About RIT Dining
Dining supports all meal plans both on campus and at select off campus locations. We are looking for a high energy team member that enjoys working in a busy environment serving customers. The successful candidate will need to be able to work with a diverse student work force which may include of deaf / hard of hearing, and internationals students. Hours would change for breaks, intersession and summer semester. This position may support serving from 1500 to over 3000 customers (faculty, staff and students) in any one location on a daily basis.

Required Minimum Qualifications

• Serve Safe certification or ability to obtain within 6 months of hire date
• 3-5 years high volume restaurant/retail experience
• Mature customer service skills in a fast paced environment
• Strong computer skills

Preferred Qualifications

Professional Area:
Employment Category: Fulltime
Staff Job Function: Wage Band: 114H

Required Application Documents

How to Apply
In order to be considered for this position, you must apply for it at: http://careers.rit.edu/staff. Click the link for search openings and in the keyword search field, enter the title of the position or the BR number.
The direct link to this posting can be found here: https://sjobs.brassring.com/

Additional Details

Rochester Institute of Technology, the 10th largest private university in the U.S., is among the worlds leading technological universities. Its 18,000 undergraduate and graduate students from all 50 states and more than 100 countries are enrolled in over 200 academic programs, including 7 interdisciplinary Ph.D. programs. A pioneer in experiential education, RIT was the first to offer undergraduate degree programs in biotechnology, information technology, software engineering, and microelectronic engineering. As home to the National Technical Institute for the Deaf, the university offers unparalleled academic opportunities and services for the deaf and hard-of-hearing. Founded in 1829, RIT has 115,000 alumni throughout the United States and around the world. RIT has been named by the Chronicle of Higher Education as one of the "Great Colleges to Work For." RIT is a National Science Foundation ADVANCE Institutional Transformation site, and is responsive to the needs of dual-career couples through the Upstate NY Higher Education Recruitment Consortium. For more information, visit www.rit.edu/overview/rankings-and-recognition and www.rit.edu.

As a member of the RIT community employees receive a well-balanced benefits package that offers a variety of choices and access to additional employment advantages. These benefits, combined with an employees pay, provide a total compensation package that can be tailored to meet your needs. More on RITs Benefits, Health & Wellness program can be found at: https://www.rit.edu/fa/humanresources/content/benefits-health-and-wellness

RIT does not discriminate. RIT is an equal opportunity employer that promotes and values diversity, pluralism, and inclusion. For more information or inquiries, please visit RIT/TitleIX or the U.S. Department of Education at ED.Govjeid-1f6fd0f7263f364c9ac8414b59fdbea9