Market Research Supervisor jobs in Santa Maria, CA

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Position Summary

Responsible for overall supervision and daily operations of all Admitting/Registration and communications areas. Registers patients and/or provides coverage as needed. Serves as liaison between physicians, physicians’ office staff, community, Business Office, Administration, hospital staff and the Registration Department. In conjunction with the Patient Access Director, ensures adherence to hospital financial and admitting policies. Monitor staff performance, attendance, payroll systems, and required Patient Access compliance metrics. Prepares department staffing schedules for review with Director. Develops and initiates policies and procedures relevant to the hospital’s registration process and staff; implements new programs and procedures to improve services, operations and efficiency. Participates in appropriate multi-disciplinary committees. Promotes positive relationships with patient, physician, ancillary and nursing staff. Displays a professional and positive image for the hospital and Patient Access Department. Moderate physical effort (lift/carry up to 10-20 pounds). Mostly sedentary work. Occasional reaching, stooping, bending, kneeling, and crouching.

Required Training/Education/Experience/Certification:

• High School graduate or equivalent, BA/BS preferred.
• 5 years Patient Access managerial experience in an acute care facility; to include all areas of admitting; registration, insurance verification, financial counseling required.
• Knowledge of PBX operations and communications.
• Must be proficient in Microsoft Office Applications, with advanced working knowledge of Excel.
• Prior experience with EMR, Order Entry, Patient Access Systems, thorough knowledge and understanding of the Revenue Cycle.
• Experience with Cerner applications preferred.
• Must be able to demonstrate a thorough understanding of third party payor requirements, Governmental rules and regulations, privacy laws, and COBRA-EMTALA.
• Strong organizational, leadership, customer relations and excellent oral and written communication skills required for effective communication with patients, physicians, public staff and administration.
• Experience with team building, collaboration with multiple hospital units, in depth knowledge of disciplinary processes, and scheduling.
• Must be flexible and available to work variable shifts, and provide on-call coverage.
• Ability to work in a fast paced environment with frequent interruptions.

Pay range: $27.67 Minimum - $42.88 Maximum an hour

Individual wages are determined based upon a number of factors including, but not limited to, an individual’s qualifications and experience.

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Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.