Marketing Specialist jobs in Worcester, MA

All Star Incentive Marketing in Fiskdale, MA is looking to hire a full-time Billing Specialist.

Are you a detail-oriented professional with a knack for numbers and a passion for ensuring accuracy? Join our dynamic Sales Support team, where you'll play a crucial role in managing and reconciling account balances of award points programs.

This position requires a highly technically-savvy individual with proficiency in Microsoft Excel and a general understanding of financial and accounting principles.

This position earns competitive pay starting at $41,600 based on experience . We provide excellent benefits , including a 401(k) with company contribution, remote work flexibility, a peer-to-peer recognition program, wellness challenges, company-provided massages, and an on-site gym .

If this sounds like the right opportunity for you, apply today!

ABOUT ALL STAR INCENTIVE MARKETING

Our world-class employee engagement solutions rely on a tried-and-true methodology of recognizing and rewarding employees.

We love helping our clients better engage with their employees and improve in the areas of safety, wellness, retention, sales, training, customer service, and communications.

We use a similar methodology to help our clients better engage with their customers to further drive retention, sales, and profitability.

We love working with talented people but more than that, we seek compassionate team members with a collaborative spirit.

In return, we provide a supportive work environment aimed at helping you stay happy and healthy . As a family-owned company , we strive to promote a work-life balance for every team member.

With a company mission that is all about employee engagement, we strive to provide a fun and inviting work atmosphere !

A DAY IN THE LIFE OF A BILLING SPECIALIST

As a billing specialist, you will serve as the primary point of contact for invoicing of B2B client rewards programs. You will coordinate with sales and other departments to ensure invoices are billed timely and accurately for all client orders.

You will issue invoices, ensuring that they correspond with the accounting balance sheet reports. You will review program account balances to ensure all sales have been properly billed, and will reconcile invoices with balance sheet reports, seeking to resolve any discrepancies you may find and communicating internally with necessary departments to resolve issues.

You will process any and all necessary adjustments.Tasks specific to each program will be analyzed to identify opportunities to improve the process.

• Ensure all payment data is posted in a timely manner each day and at month-end close.
• Perform a variety of analytical functions including the review and management of large data sets to ensure customer billing accuracy and comply with internal controls.
• Research and resolve billing issues utilizing analytical and reporting tools (including MS Excel, MS Access and an internal proprietary database).
• Review client agreements for relevant billing provisions and work with Sales Team to understand necessary billing requirements.
• Obtain necessary information and records for researching and resolving account discrepancies.
• Lead and assist with continuous process improvement projects related to billing controls, quality and efficiency, and automation opportunities.

CORE COMPETENCIES NEEDED :

Invoice Creation / Posting / Auditing : Work within our ERP system to create and post invoices as well as to conduct periodic audits.

Account Reconciliation : Regularly reconcile and audit award points account balances to ensure accuracy and compliance with established guidelines.

Data Analysis : Utilize Microsoft Excel and other software tools to analyze and interpret large datasets, identifying discrepancies and trends that may impact account balances.

Issue Resolution : Collaborate with cross-functional teams to resolve discrepancies, providing timely and effective solutions to enhance customer satisfaction.

Documentation and Reporting : Maintain detailed records of account reconciliations, produce regular reports, and communicate findings to relevant stakeholders.

Process Improvement : Continuously identify opportunities for process improvement, implementing efficiencies to enhance the accuracy and efficiency of account management.

SKILLS AND QUALIFICATIONS :

• Software Proficiency : Microsoft Excel
• Financial Acumen : Understanding of principles related to budgeting and auditing.
• Analytical Skills & Critical Thinking : Strong analytical and problem-solving skills with the ability to interpret complex data sets.
• Detail-Oriented : Meticulous attention to detail to ensure accuracy in account reconciliation.
• Organized : Able to follow workflows and simplify processes.
• Communication Skills : Effective communication skills to collaborate with internal teams and communicate findings clearly.
• Team Player : Ability to work collaboratively in a fast-paced, team-oriented environment.
• Associate or Bachelors degree in Finance, Accounting, Business, or related field, or the equivalent of relevant experience.

Previous experience in sales support or account management is a plus.

If you are a proactive, detail-oriented individual with a passion for maintaining accuracy and enhancing operational efficiency, we invite you to apply for this exciting opportunity.

Join our team and contribute to the success of our award-winning rewards program!

If you feel that you would be right for this Billing Specialist job, please fill out our initial 3-minute, mobile-friendly application .

We look forward to meeting you!

Location : 01518

Last updated : 2024-04-25