Materials Handling Supervisor jobs in the United States

The Branch Operations Supervisor manages and oversees branch personnel, branch operations, and ensures efficient operation on a day to day basis. The branch operations supervisor should strive to improve productivity and streamline branch activities to maximize results and achieve peak performance levels.

Essential Duties and Responsibilities:

• Organize and execute training programs for branch personnel.
• Oversee and manage the daily operations of the branch.
• Recruit, train, and discipline employees as required to maintain efficient branch operations.
• Evaluate employee performance and provide feedback/coaching as needed.
• Recognize employee achievements and encourage excellence in the work environment.
• Conduct regular sales and operations meetings.
• Brief employees on current sales goals, promotions, and other relevant information.
• Organize marketing activities and events for the branch.
• Increase brand awareness for the company within the community.
• Interact with customers on a regular basis to ensure customer satisfaction and gain feedback.
• Resolve customer complaints quickly and within company guidelines.
• Understand, keep abreast of, and comply with federal, state and local regulations that may affect branch operations.
• Assess market conditions and identify business opportunities through the Chamber of Commerce and other avenues.

• Adhere to high ethical and professional standards.

Other Duties and Responsibilities:

• Draft forecasts and business plans.
• Manage budgets, allocating branch funds, and define financial objectives.
• Coordinate with other branches to share knowledge, plan promotional activities, and achieve goals.
• Understand and apply company policy and procedures.
• Ensure a clean and safe work environment.
• Any and all other duties as assigned by management.

Qualification Requirements:

• College degree preferred but not essential in lieu of comparable experience.
• Three (3) to five (5) years of experience in the lift truck industry.
• Must demonstrate a high degree of communication and organizational skills to include the ability to apply logic and constructive thinking to solve problems.
• Provide effective oral and written communications to customers, management, and vendors.

• Must be able to perform mathematical calculations, including decimals and percentages.