Media Operations Manager jobs in Washington

As the Media Asset Manager, will lead a team of MAM Coordinators in Seattle. You will be responsible for ensuring that daily content operations are ran according to Global Content Operations principles. You will ensure the integrity and metadata accuracy of ingested content and support the integration of new content delivery workflows. You will foster relationships with Content Management partners in the related regions, ensuring seamless application of the client’s standards, toolsets, and processes. You will maintain expert level knowledge of Media Asset Management technologies and will be the evangelist for streamlined compliant, and efficient content management within the facility.

Within the Seattle Remote Broadcast Center, you will work in lockstep with the Technical Operations Center to run live content operations (setting and managing records and partner deliverables) and have direct responsibility for scheduling Media Coordinator staff to supervise event ingest and metadata application processes both live and post-event.

Previous experience supervising and motivating technical staff, demonstrating ability to work well under tight deadlines, and managing work streams that are influenced by a diverse set of teams will be essential as you implement an asset management practice that generates identifiability and value in every media asset processed by the facility.

The successful candidate will be assigned to the Remote Broadcast Centre owned and operated by Riot Games. In this role, you will be an integral part of the Asset Management team and you will report to the Service Delivery Manager at the Remote Broadcast Center. The position is based in the greater Seattle area.

The position may require travel on occasion both national and international.

• Apply the prescribed Global Content Operations strategy within the RBC.
• Develop content validation and metadata curation processes for local ingests.
• Provide exceptional support to users of the Global Content Platform.
• Design, test and deploy delivery workflows according to developing business needs.
• Supervise Media Coordinators and logging staff according to event and content load.
• Represent Media Asset Management within the RBC & related leadership team.
• Perform metadata integrations and mappings for regional parties.
• Supervise daily content ingest operations.
• Oversee content logging initiatives.
• Proactively monitor system health, Report and track system bugs with vendors.
• Maintain expert level knowledge of Media and Digital Asset Management technology.
• Update and maintain all SOPs and contribute to new SOPs and the sharing of business/skill knowledge.
• Performing regular reporting on performance of the center by identifying and tracking data for KPIs.
• Imparting skill and knowledge to co-workers and colleagues.

This position will have access to all live and pre-recorded assets and, as such, must be managed with great integrity. Professional and best practice behaviors in this role are essential at all times.

Health & Safety:

Ensuring that all company risk assessments are observed where applicable to your role, taking ownership of improvements and escalating concerns where necessary.

Essential

Desirable

• Strong computer skills, including working knowledge of Microsoft Office Suite apps, and ability to learn and utilize Google business apps.
• Ability to travel and represent Global Content Operations onsite at broadcast events, ensuring recording and delivery of media.
• Communication – the ability to speak and produce documentation that can be clearly understood by others, using appropriate vocabulary, grammar, style, and communication tools. Communicate across departments to ensure seamless integration. Effectively communicate issues and flag errors as they arise.
• Teamwork – a sense of team can make a significant difference in whether you meet or fail your objectives. Team meetings are required to share information, tips and successes are essential. Just as important is creating and maintaining the bond across the team.
• Initiative – the willingness to move things forward by acting without needing to be asked and without due escalation.
• Resilience – the ability to cope with difficulty, negotiate obstacles, to optimise performance in the face of adversity. Take rejection as a personal challenge to succeed with the next client and turn a loss into a development opportunity.
• Organizing Work – the ability to marshal and manage resources to achieve a task. Able to manage your time efficiently, to handle multiple activities in parallel to accomplish goals. Be conscientious and take great pride in your work. How-to prioritize workload and asks.
• Inquisitive – the ability to ask appropriate questions and understand the implications.
• Analysis – the ability to gather relevant information, notice relationships between different pieces of information, reason from cause to effect and generate effective solutions to practical problems.
• Interpersonal Sensitivity – the ability to recognize clearly and accurately others’ points of view, feelings and needs and the willingness to take these into account.
• Integrity – the willingness to adhere to social, ethical, professional, and organizational standards. Be respectful and listen to others.
• Achievement Orientation – the determination to set oneself and meet high standards, exceeding norms, and expectations.
• Judgement – the ability to be rational, objective, and unbiased when making decisions or taking action.
• Visionary – the ability to demonstrate personal commitment to Company goals in an energetic way so as to motivate others and create an environment where the core values are realized.

• Ability to sit, reach outward or above the shoulder, stand, walk, handle with fingers, stand, bend, and stoop.
• Ability to operate a keyboard, view a video display terminal screen, ability to use telephone equipment.
• Ability to lift up to 20 pounds and push or pull up to 25 pounds.